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Bilingual professional (Spanish – Intermediate English) with over 4+ years of experience in logistics, picking & packing, shipping & receiving, clerical work, and team leadership. Skilled in quality control, order fulfillment, data entry, process optimization, and ensuring customer satisfaction. Known for reliability, attention to detail, and the ability to support and guide teams in achieving company goals.

Dedicated and experienced customer service professional with over 10 years of experience in high-volume, fast-paced environments. Skilled in handling inbound communication, resolving customer issues, and navigating multiple systems. Recognized for a proactive approach, clear communication, and ability to multitask efficiently. Seeking to bring a solution focused mindset to AAA's Member Services team.

Director-level professional with over 30 years of experience in Payroll, HR, and Benefits across multiple countries including the UK, Canada, Puerto Rico, and the USA. Expertise in managing multi-state tax compliance and executing up to 25 payroll cycles simultaneously. Proven track record in enhancing payroll operations efficiency and accuracy, with strong analytical skills for financial data interpretation. Recognized for successful project management in implementing payroll and HRIS systems, ensuring seamless operations and high employee satisfaction.

Several years of experience in customs brokerage and global logistics, with a proven track record of leading brokerage operations, ensuring regulatory compliance, and delivering accurate, timely entries. Demonstrated ability to manage onboarding, post-entry corrections, and complex documentation across multiple teams. Adept at leveraging technology and systems to optimize workflows, reduce risk, and improve service delivery in a fast-paced environment.

Dynamic office management and vendor coordination professional with experience at Servicon Systems Inc. Consistently achieved daily sales goals through strategic planning and effective communication. Demonstrated success in event planning and building stakeholder relationships, resulting in increased community engagement. Strong multitasking and problem-solving skills drive success in various environments.

Faviola Perez

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Data Entry Clerk

Server

Bilingual Instructional Aide

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Certificate - Medical Assistant Program

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Data Entry Clerk

Server

Bilingual Instructional Aide

Certificate - Medical Assistant Program

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