Favor Anwuri
Clinton,MD
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
5
5
years of professional experience
Work History
Patient Access Associate
Inova Fairfax Hospital
Fairfax, VA
07.2025 - Current
- Managed patient registration and intake processes for efficient service delivery.
- Assembled registration paperwork and placed identification bands on patient.
- Utilized electronic health record systems to maintain accurate patient information.
- Assisted in the arrival of medics when bringing in a trauma and made sure to put them on the hospital boar.
- Educated patients about financial responsibilities and payment options available when collecting copays.
- Verified demographics and insurance information to register patients in computer system.
Front Desk Receptionist
Recovery Centers of America
Waldorf, Maryland
04.2025 - 06.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Tax Preparer
Delkot Tax and Accounting Services
01.2025 - 04.2025
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential tax information.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Processed all tax preparation fees in a timely manner.
- Answered all incoming calls related to the specific documents you need before coming into the accounting office.
- Used Drake Software to input all clients information and tax papers.
Section Supervisor
Six Flags America
07.2020 - 11.2024
- Conducted weekly inventory checks to maintain accurate stock levels and minimize wastings.
- Mentored junior staff members, helping them develop professional skills for career growth.
- Increased customer satisfaction with prompt issue resolution and proactive process improvements.
- Enhanced team performance with regular training sessions and one-on-one coaching.
- Coordinated with vendors for ordering supplies such as food ingredients, beverages in a timely manner.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest quality/service standards.
Front of House Employee
Big Greek Cafe
Cockeysville, Maryland
10.2023 - 05.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
Some College (No Degree) - Business Administration: Finance Concentration
Towson University
Towson, MD12-2026
No Degree - Business Administration
Prince George's Community College
Upper Marlboro, MD05-2025
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Team collaboration
- File organization
- Hospitality services
- Data entry proficiency
Student Organizations
Timeline
Patient Access Associate
Inova Fairfax Hospital
07.2025 - Current
Front Desk Receptionist
Recovery Centers of America
04.2025 - 06.2025
Tax Preparer
Delkot Tax and Accounting Services
01.2025 - 04.2025
Front of House Employee
Big Greek Cafe
10.2023 - 05.2024
Section Supervisor
Six Flags America
07.2020 - 11.2024
Some College (No Degree) - Business Administration: Finance Concentration
Towson University
No Degree - Business Administration
Prince George's Community College
High School Diploma -
Frederick Douglass High School
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