Favor Tankem
Charlotte,NC
Summary
Certified Agile Coach, Product Manager, Scrum Master, Project Manager and SAFe Advanced Scrum Master with 9 years of hands-on experience in successfully managing and delivering large software projects in a strictly agile environment, transitioning companies and teams to an agile environment, process consulting, product management, and software development, experience and expertise in using several agile project management tools like JIRA, Confluence, TFs, Visual Studio, and rally, azure devops, Jira align, Version1and service now. Two years as a Business Analyst where my focus was to analyze user stories more in-depth to create more clarity and precision for the scrum team. Encourage communication and knowledge sharing related to data analysis. As a scrum master, I am a servant leader with extensive knowledge of agile and building more self-organizing, self-empowering, and cross-functional high-performing teams. I have helped transition teams from Waterfall to Agile using different agile frameworks like Scrum, Kanban, Scaled Agile Framework (SAFe), and Xtreme Programming. My success so far as an agile coach has been the ability to facilitate, communicate, solve problems, coach, mentor, remove impediments, and shield the team from outside
Overview
10
10
years of professional experience
1
1
Certification
Work History
Agile Coach
TVA(Tennessee Valley Authority)
Remote
03.2022 - Current
- Created, delivered and monitored TVA's first in-house Agile training program as part of an enterprise-wide Agile transformation initiative
- Developed a customized Agile training curriculum for 10+ in-person and virtual courses
- Topics included Scrum, Product Ownership, Kanban, Scrumban, the Scale Agile Framework(SAFe), and Workflow process metrics
- Facilitated over 100 courses and workshops with over 1000 people in attendance to support the Agile maturity and process adoption
- Understand and support implementation of metrics to optimize delivery of KPIs through the assessment of responsiveness, quality, productivity, and customer and business value
- Run workshops and training on Agile topics, leveraging tool kits and internally developed content
- Actively raise observed issues and remove impediments; resolve conflicts within and across teams
- Anticipate challenges, identify risks, and recommend mitigations and solutions
- Continuously assess the Agile maturity of teams and individuals at all levels of leadership, educating and mentoring to address gaps
- Contribute to internal and external Agile communities to stay abreast of challenges, leading practices, and emerging trends; utilize learnings in furthering the effective use of Agile practices at Travelers
- Facilitate open communication among teams and stakeholders; Promote positive team dynamics to ensure members collaborate and work effectively within and across teams
- Use coaching techniques that increase collaboration, transparency and promote a culture of experimentation and innovation
- Guides the team and organization on how to leverage Agile/Scrum practices and values to maximize the delivery of business value
- Acts to apply Agile/Scrum practices in a manner to best suit the needs of the organization
- Coach the team on the value and methods of developing cross-functional skills
Sr scrum master/Product Manager
Charter communications
Charlotte NC
03.2021 - 03.2022
- Managing the lifecycle of code development, from ideation to sprints to deployment
- Coordinating and managing code releases and shared APIs with other IT groups
- Tracking and communicating team velocity and sprint/release progress
- Mentoring and coaching 4 teams with collocated and distributed team members
- Experienced in different system development life cycle models such as Waterfall, Agile specifically Scrum
- Gathered user requirements, wrote user stories, and customized User manuals
- Wrote Project Management Plan, Risk Management Plan, Functional Requirements, and Quality Assurance Plan
- Assisting my P O in prioritizing stories in the backlog
- Use Jira as a tool to assist scrum team efficiency
- Facilitating all scrum events like the daily stand-up, backlog refinement, sprint planning, sprint review and retrospective
Sr. Scrum Master/Project Management
WELLS Fargo
Charlotte NC
01.2017 - 12.2020
- Able to facilitate large planning sessions and lead the team to develop 2-3 month working plans
- Facilitated all scrum ceremonies including sprint planning, daily stand-ups, sprint retrospective, sprint demos, story grooming
- Helped team to solve the problem rather than provide them solutions
- Interfaced with the program management office to ensure project goals and requirements are being met
- Worked with the scrum team and the product owner to negotiate the minimum viable product for delivery
- Updated agile tracking systems to provide transparency on product and sprint backlog
- Escalates issues that require executive attention
- Discovers opportunities to support organizational initiatives and develop strategies and programs to promote initiatives
- Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership
- Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization
- Provide routine project status in charts and narrative form
- Facilitated getting the work done and guiding the team towards improving the way they work by removing impediments
- Mandates and tracks the timeline of budget /expenses for clients/client accounts and business needs
- Develop and execute detailed project plans, ensuring on-time, within-budget delivery
- Coordinate with stakeholders to define project scope and manage requirements
- Supervise project team, providing guidance and support
- Collaborate with the IT Portfolio Director to coordinate activities and determine procedures for new assignment
- Utilize logical reasoning to identify solutions impacting wider operational areas.
Business Analyst
Mission Health Care
Seattle, WA
01.2014 - 11.2016
- Supported the business solution software and analyzed business operations to achieve the company's goal
- Helped businesses cost-effectively implement technology solutions by determining the requirements of a project or program and communicating them clearly to the stakeholders and partners
- Worked with management to prioritize business and information needs
- Completed in-depth analyses for business optimizing projects, reporting tools, back-office programs, and payment processing apps
- Optimize statistical efficiency and quality
- Working closely with the product owner and other business Analyst within the program to ensure the integrity of the end solution
- Assist the Product Owner with backlog grooming, user story development, and prioritization
- Locate and define new process improvement opportunities
- Communicating necessary changes and development to stakeholders in meetings
- Used advanced Microsoft Excel for gathering, sharing, and sending reports.
Education
Bachelor's in computer science -
University of Yaounde 1
12-2012
Skills
- Collaborate with senior leadership to define Agile transformation goals, strategy, and roadmap
- Product Development
- Budgeting / Cost Control
- Coaching and facilitation skills, Experience with Agile Transformations, and continuous learning mindset
- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, TDD, Continuous Integration
- Proven experience as an Agile Coach or Scrum Master in complex Agile environments
- Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe, etc) and Agile software development practices
- Change management expertise and the ability to drive cultural change
- Experience with EasyBI
- Applicable knowledge of the technologies used by the team
- Agile Coach experience in an organization during an agile transformation
- Successful application of SAFe and/or other enterprise agile frameworks
Certification
- CSM – scrum alliance
- Certified SAFe advanced scrum master – Scaled Agile
- Certified Team Coach (CTC)-Scrum Alliance
- Certified AI/AL Product Manager-ELVTR
- PMP Certified -PMI
Timeline
Agile Coach
TVA(Tennessee Valley Authority)
03.2022 - Current
Sr scrum master/Product Manager
Charter communications
03.2021 - 03.2022
Sr. Scrum Master/Project Management
WELLS Fargo
01.2017 - 12.2020
Business Analyst
Mission Health Care
01.2014 - 11.2016
Bachelor's in computer science -
University of Yaounde 1
- CSM – scrum alliance
- Certified SAFe advanced scrum master – Scaled Agile
- Certified Team Coach (CTC)-Scrum Alliance
- Certified AI/AL Product Manager-ELVTR
- PMP Certified -PMI
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