Fawad Ally
New York,NY
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Im very reliable and great to call in for last minute people who calls out on their shift. Unlike other staff members i get around using My personal automobile which makes me open to multiple locations where i may be useful at. My schedules are also very flexible which means i may be able to cover shifts and show up when most needed. Not only do i have great experience in the work felid, but im also great with people, and always have a positive attitude, even on my worst days.
Overview
5
5
years of professional experience
Work History
Mechanic
Leez Customs
03.2021 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Manager
Checkers Rally's
01.2020 - 04.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Built relationships with customers and community to establish long-term business growth.
Cashier
Carvel Ice Cream Store
02.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
John Adams High School
Ozone Park, NY06.2023
Skills
- Vehicle Operation and Assessment
- Automotive Detailing
- Repair Brake Systems
- Fluid Replacement
- Filter Replacement
- Hardworking and Dedicated
- Spark Plug Replacement
- Serve Customers
- Verbal Communication
- Product Promotion
- Effective Selling Techniques
- Cash Register Operation
- Credit and Cash Transactions
- Customer Service
- Speaking Clearly
- Answering Customer Questions
- Excellent People Skills
- Social Perceptiveness
- Sales and Marketing
Timeline
Mechanic
Leez Customs
03.2021 - Current
Sales Manager
Checkers Rally's
01.2020 - 04.2022
Cashier
Carvel Ice Cream Store
02.2019 - 04.2020
High School Diploma -
John Adams High School
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