PMP Professional with over 15 years of experience utilizing both SDLC Waterfall & Agile project management methodologies to successfully manage multi-dollar projects within agreed scope, time and budget. My greatest strength with any project is to communicate and collaborate effectively with key stakeholders and various cross functional teams in order to drive results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager - Business Transformation
CDW
Vernon Hills, IL
01.2022 - Current
Managed the overall program for the Buy & Hold initiative that included B&H 2.0 which was the reduction of manual data entries by introducing automation around quote and ordering processes
Collaborated with the BRM and Product Owner for platform services (Tech team) and stayed in constant communication to ensure that progress was being made towards completing the EDC and PO automation for Buy & Hold in the appropriate Program Increment and according to the roadmap
Managed stakeholders and expectations by conducting weekly touchpoint meetings with Senior Leadership to review status on the various workstreams and discuss key activities & accomplishments, key planned activities and overall program summary.
Identified key risks/issues that could impact scope and timelines against the project plan and overall roadmap and developed mitigation plans for potential resolutions.
Documented and prioritized key benefit metrics/KPIs from various cross‐functional teams (Sales, Finance, Ops & Configs).
These metrics were key as it helped to provide a benchmark and visibility on the value of the overall B&H initiative and
where additional process improvements were needed.
Provided leadership to outside vendors, such as Kenway Consulting, in the creation of Power Bi Dashboard Reports that provided visibility to Finance and Sales in terms of the amount of inventory existing in the warehouse and reduced the time spent shuffling through erroneous data spreadsheets
Led Program Status meetings on a bi‐weekly basis with key stakeholders to review and discuss accomplishments, activities,
open items ﴾including potential risks /issues﴿ and key milestones
Facilitated discussions with SMEs from various workstreams to address any project concerns that may impact
scope/timelines
Partnered with ITS stakeholders as part of Sales Enablement to put together a comprehensive Technical and Quick Case user guide to enable our sellers to identify correct technical and quick case for ITS
Partnered with Digital Enablement Managers and Data Analytics to gather requirements and perform QA and UAT on the Participation Rate Splits Dashboard in SalesForce. This would allow Sales Managers to view credits for the dollars on the Opportunity distributed to each seller based on their Opportunity Split
Created current and future state process flows for SOWs, Customer/Partner Facing agreements, NDAs, etc. as part of the Contract Lifecycle Management initiative
Senior IT Project Manager
CDW
Vernon Hills, IL
06.2019 - 12.2021
Created and managed overall Renewals Portfolio roadmap for various workstreams (Change Management, Delegation, Cisco Pursuit, Data Integration, Lead Gen.) and ensured that team progressed against key milestones
Worked with Business Analyst, Product Owner and IT Application Manager to validate features and user stories and prioritize any Renewal reporting enhancements as part of the backlog
Conducted daily scrums and reviewed tasks (Discovery, Design, Dev and QA) with resources on a daily basis for the Renewals Reporting and ensured that we as a team met the " Definition of Done" through Sprint Reviews.
Facilitated a weekly Program Status Meeting for Senior Leadership to receive updates from stakeholders in regard to Renewal workstreams
Created a future state process flow for the Cisco Renewals process. This process was created how the Cisco SmartNet specialist could work in collaboration with AMs to help streamline the quote automation process for Renewal opportunities.
Senior IT Project Manager
Walmart
Deerfield, IL
04.2013 - 05.2019
Managed major retail and pharmacy IT projects for 6+ years, focusing on cost reduction and an improved customer experience
Implemented several infrastructure projects to help with the joint venture between Walgreens and Prime Therapeutics to form AllianceRx
Managed several Point of Sale projects related to Android and Apple Pay
Monitored all projects to assess and communicate project status, issues/risks and dependencies along with developing mitigation plans to report to executive leadership
Managed project budgets, monthly forecasting and tracking against actuals
Managed virtual cross-functional teams such as offshore and onshore teams
Implemented highly successful Lean Six Sigma project focused on having a standardized tracking process in place for business requirements, conceptual designs
Reviewed Statement of Work and managed change requests to be adhered by AllianceRx and the vendor
Developed a Project Management Community of Practice focused on
mentoring 15+ project managers with project management methodologies, tools and techniques
Managed project resources and conducted performance reviews
IT Project Manager / Senior Consultant
Cognizant Technologies Solutions
Chicago, IL
09.2009 - 03.2013
Managed the integration of multiple telecom projects for AT&T resulting in more efficient consolidated applications and cost reduction
Facilitated multiple joint application design (JAD) sessions between business and IT stakeholders in order to bridge the gap in requirements
Managed multiple cross-functional teams for both onshore/offshore resources resulting in improved communication
Tasked with being the Subject Matter Expert regarding the IBM ReqPro
system to help with traceability matrix between business and functional
requirements
Developed and presented various use cases to assist with the joint venture of wireless and wireline requirements
Monitored all projects to assess and communicate project status, issues/risks and dependencies along with developing mitigation plans to report to executive leadership
Managed project budgets, monthly forecasting and tracking against actuals
Education
MBA - Business Administration And Management
Purdue University Calumet
Hammond, IN
05-2006
Bachelor of Science - Computer Information Systems
DeVry University
Chicago, IL
06-2004
Skills
Business Process Improvement
Software integration
Process Automation
Resource Planning
Budget Management
Vendor Relationship Management
Agile project management
Automated test script management
Cross-functional communications
Certification
PMP - Project Management Institute - 2012
ITIL - Information Technology Infrastructure Library V3 Foundation - 2015
PSM - Professional Scrum Master - 2018
Lean Six Sigma Yellow Belt - 2018
Timeline
Manager - Business Transformation
CDW
01.2022 - Current
Senior IT Project Manager
CDW
06.2019 - 12.2021
Senior IT Project Manager
Walmart
04.2013 - 05.2019
IT Project Manager / Senior Consultant
Cognizant Technologies Solutions
09.2009 - 03.2013
MBA - Business Administration And Management
Purdue University Calumet
Bachelor of Science - Computer Information Systems