Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fawad Farman

Alameda,CA

Summary

Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

7
7
years of professional experience

Work History

Associate Banker

BMO Bank Of Montreal
08.2023 - Current
  • gained banking knowledge for a career in the financial services industry and actively working on the job
  • Trained and provided on banking products/services, regulations and excellent customer service and introducing products features and benefits using sales skills
  • Provided problem-solving techniques by using active listening, empathy, and offering personalized solutions and customer financial needs based on the conversations
  • Enhanced customer interaction and relationship building skills through role-play.
  • Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.

iPhone and Apple watch Technician

Apple inc
09.2017 - 09.2019
  • Diagnosed and solved technical issues for a variety of devices using problem solving skills
  • Provided excellent customer service while fixing their personal devices
  • Remained knowledgeable on services and policies in order to keep customers informed.

Education

Diploma - Computer

Rana University

Bachelor's Degree - English Language Literature

Rana University

Certificates - Banking And Financial Support Services

Laney College
Oakland, CA
07.2023

Skills

  • Sales proficiency
  • Teller Support
  • Commercial Banking
  • Portfolio Management
  • Consumer Banking
  • Customer Service
  • Languages English, Farsi, Pashto, Dari, Hindi

Timeline

Associate Banker

BMO Bank Of Montreal
08.2023 - Current

iPhone and Apple watch Technician

Apple inc
09.2017 - 09.2019

Diploma - Computer

Rana University

Bachelor's Degree - English Language Literature

Rana University

Certificates - Banking And Financial Support Services

Laney College
Fawad Farman