Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fawad Khattak

Salisbury,MD

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

21
21
years of professional experience
18
18
years of post-secondary education

Work History

Assistant Manager

RED OAK LLC
Salisbury, MD
04.2024 - Current
  • Communicated regularly with customers to gain insights into their needs.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Implemented quality control measures to uphold company standards.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

International Flight Attendant

Pakistan International Airline
Peshawar, Kyber Pakhtunkhwa
09.2006 - 03.2024
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.
  • Directed junior team members in proper duties and company regulations.
  • Kept customers seated and carry-on baggage stored properly to comply with safety regulations and procedures.
  • Demonstrated proper use of emergency equipment and conducted emergency drills.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
  • Followed safety, passenger and supply pre-flight checklists.

Teacher

APS Public School & College
Nowshera, Khyber Pakhtunkhwa
12.2003 - 05.2006
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Organized parent conferences throughout the year to discuss student progress.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Participated in professional development workshops related to teaching methods or curriculum changes.

Education

Master of Political Science - Political Science

Peshawar University
Peshawar
09-2007

Training -

Certification
Pakistan International Airlines
09.2006 - 03.2024

Skills

  • Customer service
  • Payroll administration
  • Quality control
  • Operational strategy
  • Team leadership
  • Conflict resolution
  • Team development

Languages

English
Full Professional
Urdu
Full Professional
Pashto
Native/ Bilingual
Hindi
Full Professional

Timeline

Assistant Manager

RED OAK LLC
04.2024 - Current

International Flight Attendant

Pakistan International Airline
09.2006 - 03.2024

Training -

Certification
09.2006 - 03.2024

Teacher

APS Public School & College
12.2003 - 05.2006

Master of Political Science - Political Science

Peshawar University

Similar Profiles

CREATE PROFILE
Fawad Khattak