Fawaz Fatokun
Lansdowne,Pennsylvania
Summary
Consistently exceeded expectations in fast-paced environments by successfully navigating challenges, and delivering high-quality results under pressure.
Managed time effectively by balancing multiple projects and consistently meeting deadlines, contributing to the smooth execution of team goals.
Improved team collaboration through proactive communication and conflict resolution, fostering a more harmonious, and productive work environment.
Adapted quickly to evolving project requirements, ensuring seamless transitions, and maintaining high-quality deliverables in dynamic environments.
Overview
4
4
years of professional experience
Work History
Server
Shannondell at Valley Forge
Norristown, Pennsylvania
07.2024 - 07.2025
- Delivered meals and beverages with care and professionalism to residents, prioritizing exceptional service in a senior living environment.
- Maintained cleanliness and presentation of dining and common areas, aligning with health and safety standards, and enhancing the overall resident experience.
- Collaborated with team members to ensure a smooth service flow, leveraging teamwork in a setting where residents and staff frequently interact, IndeedGlassdoor.
- Demonstrated flexibility by adopting multiple service roles, and adjusting to resident requests and changing dining dynamics.
Cashier
The Giant Company
Springfield, Pennsylvania
06.2023 - 07.2024
- Operated cash registers and processed customer transactions accurately and efficiently.
- Delivered friendly and professional customer service, resolving questions and concerns to ensure customer satisfaction.
- Maintained a clean and organized checkout area while adhering to company policies and procedures.
- Assisted with bagging, stocking, and store upkeep to support overall operations and enhance the shopping experience.
Server
Chiptole
Philadelphia, Pennsylvania
08.2022 - 05.2023
- Prepared and served menu items according to company standards, ensuring quality, consistency, and food safety.
- Delivered fast and friendly customer service by accurately taking orders and addressing guest needs.
- Collaborated with coworkers to maintain efficiency in a high-volume, fast-paced environment.
Sales Associate
SMG Enterainment
Upper Darby, Pennsylvania
05.2022 - 09.2022
- Delivered food and beverages to guests in a timely and professional manner, ensuring a positive dining and viewing experience.
- Provided attentive customer service by responding promptly to guest requests and anticipating their needs.
- Maintained cleanliness and organization of theaters during non-peak hours to ensure a safe and welcoming environment.
- Supported overall team operations by assisting with various tasks to uphold service and quality standards.
Crew Trainer
McDonald's
Lansdowne, Pennsylvania
03.2021 - 04.2022
- Trained and mentored new team members across all restaurant positions, ensuring adherence to company standards and procedures.
- Developed team members’ skills in customer service, food preparation, safety, and cleanliness to maintain consistent quality and efficiency.
- Monitored employee performance, provided constructive feedback, and supported ongoing professional development.
- Assisted management in maintaining operational excellence by ensuring compliance with health, safety, and service protocols.
Education
High School Diploma -
Penn Wood High School
Lansdowne06-2020
Skills
- Cash handling and reconciliation
- Food and beverage service
- Customer relations
- Numerical and analytical skills
- Retail and sales support
- Food preparation and safety
- Organizational and time management
- Table service and hospitality
- Inventory management and stocking
- Elder care dining service
- Cashiering and checkout operations
Timeline
Server
Shannondell at Valley Forge
07.2024 - 07.2025
Cashier
The Giant Company
06.2023 - 07.2024
Server
Chiptole
08.2022 - 05.2023
Sales Associate
SMG Enterainment
05.2022 - 09.2022
Crew Trainer
McDonald's
03.2021 - 04.2022
High School Diploma -
Penn Wood High School
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