Fawn Bounds
FL
Summary
Motivated professional with a diverse skill set gained from experience in customer service, sales, HR administration, and teaching children. Thrives in collaborative environments and excels as a flexible team player. Committed to meeting goals, possesses a strong work ethic, and dedicated to delivering exceptional results.
Overview
23
23
years of professional experience
Work History
Remote Utilization Management III
Elevance Health
11.2016 - Current
- 2023 Metrics exceeded expectations
- Provide authorizations for inpatient admission, outpatient precertification
- Multitasking individual navigating computer applications servicing providers
- Cross Trained in project work and training and mentoring associates
- Records management, building cases, data entry, customer service.
Business Manager
Dillards
05.2015 - 11.2016
- Manager of Edge Cosmetics- Brand new department
- Providing coaching, training, and feedback to associates
- Inventory control, scheduling, merchandising, promotions
- Focus on customer service and servicing clients
- Experienced CCR, PAA, Pharmacy and UM lll.
Administrative Support Team (HR)
Macys
05.2011 - 05.2015
- Administration functions important for a store's day-to-day operation
- Human Resource responsibilities, scheduling, cash office responsibilities
- Facilitating the interview process, with execution of all new hire paperwork
- I-9 verification and input of new hires into HR systems
- Operational administrative tasks such as maintaining store supplies and orders
- Receptionist and frontline support for associates.
Paraprofessional/Pre-School Teacher
Columbia School District
01.2002 - 01.2015
- Lead preschool teacher with specialty in special needs
- Age appropriate curriculum with lesson plans
- Communicating with parents, associates, and volunteers
- Maintain reports and practice positive guidance
- Paraprofessional with Autism training working one on one.
Education
Skills
- HIPAA Compliance Understanding
- Critical thinking abilities
- Professionalism and Ethics
- Documentation accuracy
- Goal Oriented Approach
- Utilization Review Expertise
- Utilization Management
- Attention to Detail
- Time Management
- Multitasking
Timeline
Remote Utilization Management III
Elevance Health
11.2016 - Current
Business Manager
Dillards
05.2015 - 11.2016
Administrative Support Team (HR)
Macys
05.2011 - 05.2015
Paraprofessional/Pre-School Teacher
Columbia School District
01.2002 - 01.2015
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