Fawn Durbin
Modesto,California
Summary
Dynamic and self-motivated professional with a proven track record at VRI, excelling in customer service and problem-solving. Known for fostering teamwork and collaboration, I consistently enhanced customer satisfaction through efficient service and effective communication. Adept at quickly learning new processes and adapting to fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
PSR/Tech Aid
VRI
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Grocery Clerk
Safeway
04.2023 - 04.2025
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
Grocery Clerk
Safeway
05.2020 - 02.2023
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
Education
Associate Of Applied Science - Medical Administration
Heald College
Milpitas, CA04.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Grocery Clerk
Safeway
04.2023 - 04.2025
Grocery Clerk
Safeway
05.2020 - 02.2023
PSR/Tech Aid
VRI
Associate Of Applied Science - Medical Administration
Heald College