Fawn Williams

• Delivered comprehensive personal care and assistance with daily living activities, ensuring adherence to individual care plans and dietary guidelines
• Facilitated transportation for patients to errands and medical appointments, enhancing accessibility and convenience for in-home care recipients

• Provided essential healthcare support to a wheelchair-bound 10-year-old student throughout the school day, ensuring seamless attendance and participation in classes
• Collaborated with the on-site school nurse to deliver medical assistance and managed medical transportation needs for school and other errands

• Executed administrative tasks including telephone communication, filing, and office organization to ensure efficient workflow
• Updated and maintained the employee database to accurately track attendance, holidays, and time off, while also scheduling interviews and coordinating orientation and training sessions for new staff

Provided exceptional customer service by addressing customer inquiries, resolving complaints, and assisting with product information, returns, and exchanges.

Handled large quantities of incoming calls efficiently.

Demonstrated product knowledge across a variety of categories, providing detailed recommendations

Entered customer information accurately into systems, keeping records organized and current.

• Provided oversight and support to group home residents, ensuring a safe and structured environment, and dispensed medications according to schedule
• Facilitated transportation for residents to daily work sites, church services, and shopping errands, enhancing their community engagement and independence