Fawn Zakor, CPP

• Maintains safe and secure environment for patients, visitors and staff at AHN hospitals and clinics.
• Responds to all emergency situations throughout assigned AHN facilities and investigates and manages all security incidents and hazards on premises.
• Conducts proactive motor vehicle and foot patrols of AHN hospitals; utilizing de-escalating techniques when required as well as restraining combative or disturbed patients.
• Provides testimony in court involving arrest situations.
• Participates in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement. Participated in three-day rifle training and qualification.
• Displays sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Assist Supervisor with oversight of approximately 55 unarmed contract security officers.

• Provided leadership for approximately 75 armed security/unarmed personnel for all BGS contracted, Center for Disease Control facilities in Pittsburgh PA, Morgantown WV, Cincinnati OH, Spokane Washington, Durham NC, and Anchorage AK.
• Ensured the compliance of the CDC Statement of Work.
• Acted on behalf of the contractor on a day-to-day basis in interactions with CDC Site Management and Contract Officer Representative
• Responsible for an array of administrative tasks, to include but not limited to; payroll, expense reporting, creating spreadsheets, personnel files, training spreadsheets, hiring, recruiting, disciplinary actions to include terminations, union grievances, and after action reports, etc.
• Developed and maintained Site Post Orders, Standard Operating Procedures, Monthly Status Reports and training plan.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Conducted site visits to all contracted CDC facilities
• Investigative duties included; initiating and conducting a variety of investigations, (background, incident, accident, safety, and misconduct) interviewing, gathering witness statements, collecting evidence, retention of records, and reporting.
• Held the following guard service certifications for BGS; PA Private Detective License, OH Qualifying Agent, NC Qualifying Agent, and WV Security Guard License.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

Promotion-Captain BGS-July 2019 to Sept 2019

• Provide leadership for approximately 25 Armed Security Contract Officers at the Center for Disease Control Pittsburgh Locations.
• Responsible for an array of administrative tasks in to include but not limited to; payroll, monthly deliverables, training/personnel spreadsheets, scheduling, uniform ordering, report writing, and expense reports
• Responded to both non-emergency and emergency incidents and provide incident command
• Investigatory duties included; initiating and conducting a variety of investigations, (background, incident, accident, safety, and misconduct) interviewing, gathering witness statements, collecting evidence, retention of records, and reporting
• Improved site efficiency by implementing streamlined processes and procedures.
• Developed effective communication channels between onsite teams and offsite management staff.

• First responder to both emergency and non-emergency incidents.
• Protected the life and property of the Oakmont Borough over 1.58 square miles.
• Provided testimony in court proceedings.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Answered emergency calls for help from citizens and business owners.
• Monitored criminal activity in community to identify suspicious activity.
• Enforced traffic laws and ordinances through visual observation and radar speed detection.
• Enforced traffic laws diligently, promoting road safety and reducing accident rates.

• Coordinated and organized all contractor provided training to all armed Protective Service Officers in the PA Region.
• Maintained training spreadsheet approved by the Federal Protective Service to document current certifications throughout the PA Region.
• Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
• Provided leadership and outsight for five supervisors on the PA contract.
• Assigned supervisors with tasks and monitored their follow-through.
• Trained new hires classes and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
• Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.

Promotion-Senior Supervisor-Nov 2013 to Dec 2013

Promotion-Supervisor-Mar 2013 to Nov 2013

Armed Protective Service Officer- Feb 2013 to Mar 2013