Fawwaz Anees
Utica,MI
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
Work History
Teller
Michigan United Credit Union
Birmingham, MI
10.2023 - 03.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Explained account information to customers in detail as needed.
Assistant Manager
The Salvation Army Thrift Store
Rochester Hills, MI
07.2023 - 09.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
Personal Shopper
Walmart
Shelby, MI
11.2020 - Current
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
Cashier
Burger King
Shelby, MI
10.2019 - 03.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Arts - Business Administration And Management
Macomb Community College
Warren, MI08-2025
High School Diploma -
Utica High School
Utica, MI06.2023
Skills
- Verifying Order Accuracy
- Prioritizing Orders
- Planning and Organization
- Attention to Detail
- Online Order Processing
- Relationship Building
- Customer Service
- Lead Follow up
Timeline
Teller
Michigan United Credit Union
10.2023 - 03.2024
Assistant Manager
The Salvation Army Thrift Store
07.2023 - 09.2024
Personal Shopper
Walmart
11.2020 - Current
Cashier
Burger King
10.2019 - 03.2020
Associate of Arts - Business Administration And Management
Macomb Community College
High School Diploma -
Utica High School
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