Fawzia Begum
Astoria,NY
Summary
Dedicated and detail-oriented professional with a diverse background in sales and customer service. As a Sales Intern, I gained invaluable insights into company values, principles, and operations, leveraging this knowledge to conduct thorough market research and identify potential growth opportunities. In addition to sales experience, I am a highly motivated and customer-focused Cashier providing exceptional service in fast-paced retail environments. Delivered friendly and courteous assistance to customers, facilitating seamless transactions, and ensuring a positive shopping experience. Experienced in merchandise organization and cash handling, with a keen eye for detail and accuracy. Skilled in training and mentoring new team members.
Overview
10
10
years of professional experience
Work History
Sales Intern
Leap Fund
New York, NY
01.2024 - 04.2024
- Gained extensive knowledge of company values, principles, operations, and tools, allowing for better research.
- Conducted research on four industries to identify potential market the company can explore.
- Researched and identified over 200 organizations the company can reach out to with their product.
- Crafted initial outreach to organizations to join the program, tailored to what they do, and their programs.
- Helped update materials and links, and identified new materials to add to the company website.
- Helped prepare materials and submit a copyright application for the company’s intellectual property print materials.
Cashier
Key Food
Astoria, NY
08.2017 - Current
- Provided a positive customer experience with friendly and courteous service
- Helped customers complete purchases, locate items, and join reward programs.
- Arranged and organized merchandise
- Trained new cashiers
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Office helper
Summer Youth Employment Program, HANAC
Astoria, NY
07.2016 - 08.2016
- Aided the supervisors with making phone calls and organizing files.
Teaching assistant
Summer Youth Employment Program, P.S.2
Queens, NY
07.2015 - 08.2015
- Aided the teacher with looking after a class of second grade students
- Helped organize and carry out class activities
- Supervised the students during lunch and field trips
Career Learning Experience
Summer Youth Employment Program, HANAC
07.2014 - 08.2014
- Participated in educational workshops like work readiness, financial literacy, career exploration, and health education
- Participated in group activities to complete tasks and projects
- Participated in a street fair as part of a group to inform people about sexual health
Education
Bachelor of Arts in Political Science -
Hunter College, City University of New York
New York, NY12.2023
Skills
- Federal Aviation Administration Airframe and Powerplant maintenance license
- Bilingual: English, Bengali
- Proficient with Microsoft Word, PowerPoint, Outlook, Google Drive
- Customer Service
- Patience and Empathy
- Time management skills
Accomplishments
- Dean’s List: Fall 2018
- Dean’s List: Fall 2019
- Dean’s List: Spring 2023
Languages
Bengali
Native or Bilingual
Timeline
Sales Intern
Leap Fund
01.2024 - 04.2024
Cashier
Key Food
08.2017 - Current
Office helper
Summer Youth Employment Program, HANAC
07.2016 - 08.2016
Teaching assistant
Summer Youth Employment Program, P.S.2
07.2015 - 08.2015
Career Learning Experience
Summer Youth Employment Program, HANAC
07.2014 - 08.2014
Bachelor of Arts in Political Science -
Hunter College, City University of New York