Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Fawzia Begum

Astoria,NY

Summary

Dedicated and detail-oriented professional with a diverse background in sales and customer service. As a Sales Intern, I gained invaluable insights into company values, principles, and operations, leveraging this knowledge to conduct thorough market research and identify potential growth opportunities. In addition to sales experience, I am a highly motivated and customer-focused Cashier providing exceptional service in fast-paced retail environments. Delivered friendly and courteous assistance to customers, facilitating seamless transactions, and ensuring a positive shopping experience. Experienced in merchandise organization and cash handling, with a keen eye for detail and accuracy. Skilled in training and mentoring new team members.

Overview

10
10
years of professional experience

Work History

Sales Intern

Leap Fund
01.2024 - 04.2024
  • Gained extensive knowledge of company values, principles, operations, and tools, allowing for better research.
  • Conducted research on four industries to identify potential market the company can explore.
  • Researched and identified over 200 organizations the company can reach out to with their product.
  • Crafted initial outreach to organizations to join the program, tailored to what they do, and their programs.
  • Helped update materials and links, and identified new materials to add to the company website.
  • Helped prepare materials and submit a copyright application for the company’s intellectual property print materials.

Cashier

Key Food
08.2017 - Current
  • Provided a positive customer experience with friendly and courteous service
  • Helped customers complete purchases, locate items, and join reward programs.
  • Arranged and organized merchandise
  • Trained new cashiers
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.


Office helper

Summer Youth Employment Program, HANAC
07.2016 - 08.2016
  • Aided the supervisors with making phone calls and organizing files.

Teaching assistant

Summer Youth Employment Program, P.S.2
07.2015 - 08.2015
  • Aided the teacher with looking after a class of second grade students
  • Helped organize and carry out class activities
  • Supervised the students during lunch and field trips

Career Learning Experience

Summer Youth Employment Program, HANAC
07.2014 - 08.2014
  • Participated in educational workshops like work readiness, financial literacy, career exploration, and health education
  • Participated in group activities to complete tasks and projects
  • Participated in a street fair as part of a group to inform people about sexual health

Education

Bachelor of Arts in Political Science -

Hunter College, City University of New York
New York, NY
12.2023

Skills

  • Federal Aviation Administration Airframe and Powerplant maintenance license
  • Bilingual: English, Bengali
  • Proficient with Microsoft Word, PowerPoint, Outlook, Google Drive
  • Customer Service
  • Patience and Empathy
  • Time management skills

Accomplishments

  • Dean’s List: Fall 2018
  • Dean’s List: Fall 2019
  • Dean’s List: Spring 2023

Languages

Bengali
Native or Bilingual

Timeline

Sales Intern

Leap Fund
01.2024 - 04.2024

Cashier

Key Food
08.2017 - Current

Office helper

Summer Youth Employment Program, HANAC
07.2016 - 08.2016

Teaching assistant

Summer Youth Employment Program, P.S.2
07.2015 - 08.2015

Career Learning Experience

Summer Youth Employment Program, HANAC
07.2014 - 08.2014

Bachelor of Arts in Political Science -

Hunter College, City University of New York

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Fawzia Begum