Fawzie Kurdi
Dublin,Ohio
Summary
A detailed oriented provider of exemplary customer service who is able to train and supervise others and oversee operations, experienced at building rapport with clients to ensure customer satisfaction contributing to customer loyalty. A dedicated customer focused worker committed to meticulous organization and impeccable service who is able to work effectively alone and as a part of a team and thrives in a high-paced environment, reliable and always willing to go the extra mile.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
1
1
Certification
Work History
ContactUs Communications
Communications Company
03.2022 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Driver
Uber And Lyft
01.2019 - 10.2024
- Delivered goods and products to customer on time and in excellent condition.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed all relevant traffic laws and safety regulations.
Room Inspector
Crown Plaza
07.2017 - 04.2018
- Checked rooms for optimal cleanliness and safety to ensure happy repeated customers, safe and clean rooms.
- Inspected all assigned suites and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair
- Performed all housekeeping duties necessary, including making beds, vacuuming and cleaning
- Verified and updates status of discrepant rooms throughout the shift
- Randomly selected assigned rooms to ensure cleanliness.
- Notified GM and/or Chief Engineer of maintenance repairs necessary
- Acted as Manager on Duty when required
Assistant Manager
Burger King
07.2010 - 05.2015
- Trained employees and coaching them for promotions as appropriate
- Estimated ingredients and supplies required to prepare food
- Controlled inventories of food, equipment and flatware
- Purchased supplies and equipment
- Resolved customer complaints about food service
- Completed employee disciplinary write-ups
- Managed day to day operations, balance cash draws, balance the restaurant cash safe
- Maintained a clean and safe restaurant help resolve any customers needs or complaints!
Bank Teller
National City Bank
09.2000 - 06.2005
- As Teller/Account Representative, helped customers to cash their checks balance their accounts in a professional and timely manner helped open accounts like checking savings, balanced my drawer every day.
- Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Cashed checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Education
High School Diploma -
Caring Hearts Academy
Columbus, OH05-2025
Certification - Bank Teller
National City Bank
01.2000
Skills
- Administrative Experience
- Office Experience
- Microsoft PowerPoint
- Transcription
- Customer Service
- Windows
- Microsoft Word
- Communication
- Basic Computer Skills
- Excellent Customer Service
- Executive Administrative Assistant
- Organizes
- Timely Processing of Expense Reports
- Purchase Orders
- Invoices
- Time Sheets
- Time Off Requests Documentation
- Problem-solving
- Friendly, positive attitude
- Customer service
Certification
- Certified PCA, Medicaid- 2 years
- Certified DSP, Medicaid - 2 years
Languages
English
Native or Bilingual
Timeline
ContactUs Communications
Communications Company
03.2022 - 10.2024
Driver
Uber And Lyft
01.2019 - 10.2024
Room Inspector
Crown Plaza
07.2017 - 04.2018
Assistant Manager
Burger King
07.2010 - 05.2015
Bank Teller
National City Bank
09.2000 - 06.2005
High School Diploma -
Caring Hearts Academy
Certification - Bank Teller
National City Bank
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