Experienced publications specialist skilled in documentation management and customer relations. Known for strong analytical thinking and meticulous attention to detail, successfully enhancing invoicing accuracy and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Publications Specialist
Saia LTL Freight
Houma, LA
07.2005 - Current
Coordinate with Sales Executives to create regional and field accounts
Help with updating and maintaining field accounts and regional accounts.
Biller
Saia LTL Freight
Houma, LA
07.2005 - Current
Processed billing data for accurate customer invoicing
Resolved billing discrepancies to enhance customer satisfaction
Rate Specialist
Saia LTL Freight
Houma, LA
07.2005 - Current
Helped customers determine what their rate to ship freight with our company