Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fay Miyasato

Honolulu,HI

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

26
26
years of professional experience

Work History

Operations Manager

T. Oki Trading, Ltd.
Honolulu, HI
07.2007 - Current
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

Cargo Supervisor

Japan Airline Hawaii
Honolulu, HI
04.1999 - 06.2007
  • Prepared reports on all cargo movements within assigned area of responsibility.
  • Facilitated communication between customers, vendors, carriers, and other relevant parties regarding cargo status information.
  • Provided guidance on proper handling techniques for hazardous materials to ensure safe transport conditions.
  • Maintained accurate records of incoming and outgoing cargo in accordance with organizational procedures.
  • Checked import and export documentation to determine cargo contents.

Education

Bachelor of Arts - Japanese Studies

University of Hawaii
Manoa
12-1993

Skills

  • Customer service
  • Inventory management
  • Employee training
  • Process improvement
  • New product introductions strategies
  • Process improvements
  • Invoice processing

Languages

Japanese
Limited

Timeline

Operations Manager

T. Oki Trading, Ltd.
07.2007 - Current

Cargo Supervisor

Japan Airline Hawaii
04.1999 - 06.2007

Bachelor of Arts - Japanese Studies

University of Hawaii

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