Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fay Ruivo

Paterson,NJ

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.

Overview

14
14
years of professional experience

Work History

Activity Assistant

Trucare
01.2024 - Current
  • Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
  • Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
  • Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
  • Boosted social interaction among residents through the organization of group events and outings.
  • Enhanced resident engagement by developing and implementing creative activities tailored to individual needs.
  • Assisted with physical therapy exercises, promoting increased mobility and functional independence among participants.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Transported and escorted program participants to and from activities and on field trips.

Daycare Worker

Robin’s Little People
06.2022 - 01.2024
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
  • Increased parent satisfaction with regular communication about their child''s progress and daily experiences.

Senior Care Worker

YMCA
01.2018 - 07.2020
  • Educated family members on best caregiving practices, enabling them to provide effective support for their loved ones at home.
  • Contributed to a positive work environment by collaborating effectively with colleagues in interdisciplinary team meetings and communication efforts.
  • Promoted patient independence through encouragement of self-care techniques and skill-building exercises.
  • Facilitated social interactions among residents by organizing group activities and events that encouraged camaraderie and mental stimulation.

Usher

Fabian 8 Cinema
01.2018 - 04.2019
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.

After School Teacher

A.P Morris School
09.2015 - 10.2017
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.
  • Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
  • Prepared food and served meals and refreshments to children.
  • Monitored student attendance by collecting attendance rosters and overseeing attendance database.
  • Organized and stored toys and classroom materials to maintain order in activity areas.

Supervisor

Algarve Bakery & Deli
01.2012 - 12.2015
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Greeted customers, answered questions and provided great customer experiences.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Maintained inventory control and ordered supplies on monthly basis.
  • Performed opening and closing duties for department.
  • Received, logged and inspected shipments for quality and accuracy.

Food Court Supervisor

Hillside Public Pool
01.2011 - 12.2015
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, contributing to balanced registers and streamlined financial reporting.
  • Demonstrated excellent problem-solving skills by resolving customer complaints with empathy and efficiency.
  • Collaborated with team members to maintain a clean and organized food court environment for optimal customer experience.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Cashier

Queen Pizza
01.2013 - 12.2014
  • Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
  • Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
  • Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
  • Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
  • Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.

Cashier

McDonalds
01.2011 - 12.2012
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.

Education

High School Diploma -

Hillside High School
Hillside, NJ
07.2019

Skills

  • Student Engagement
  • Behavior Management
  • Positive Role Model and Mentor
  • Child Development
  • Customer Service
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence
  • Compassionate Caregiving
  • Adaptable problem-solving
  • Relationship Building

Timeline

Activity Assistant

Trucare
01.2024 - Current

Daycare Worker

Robin’s Little People
06.2022 - 01.2024

Senior Care Worker

YMCA
01.2018 - 07.2020

Usher

Fabian 8 Cinema
01.2018 - 04.2019

After School Teacher

A.P Morris School
09.2015 - 10.2017

Cashier

Queen Pizza
01.2013 - 12.2014

Supervisor

Algarve Bakery & Deli
01.2012 - 12.2015

Food Court Supervisor

Hillside Public Pool
01.2011 - 12.2015

Cashier

McDonalds
01.2011 - 12.2012

High School Diploma -

Hillside High School
Fay Ruivo