Fayann Scarlett
Fleetwood,USA
Summary
Accomplished business leader with over 14 years of experience specializing in strategic contract management. Skilled in team leadership, negotiating complex agreements, and maintaining regulatory compliance. Extensive expertise in government contracting and vendor management. Backed by an MBA in Health Care Administration, focusing on Business Management, Market Research, Project Management, Regulatory Compliance, and Procedure.
Overview
11
11
years of professional experience
Work History
Senior Contract Manager
NYC Mayor’s Office of Criminal Justice
01.2023 - Current
- Manage a portfolio of contracts with a total value of $200 million, ensuring compliance with contract terms and conditions—negotiated contract extensions and amendments, resulting in timely registration with the New York Comptroller's Office. Monitors Criminal Justice contracts with non-profit organizations to ensure vendor compliance with service and performance goals
- Consult with the Agency Chief Contracting Officer and Budget director on fiscal procedures and budget analysis
- Draft and review Human Services contracts
- Manage procurement from initiation through execution
- Verify and implement contract and procurement documentation to support the award of contracts
- Manages cross-agency programs through contract negotiations, scope development, and full contract oversight.
Business Strategy & Operations Director
Scarlett Home & Health Essentials
10.2019 - 02.2025
- Facilitate company, e-commerce, and AI clients' scale and expand footprints nationwide by designing and implementing long-term business strategies. Designed future state organization roadmaps and go-to-market strategies. Secure venture capital funding and identify and mitigate financial risk by building complex financial models. Increase sales and marketing decisions through market research.
- Acquire additional funding for an AI client by securing a $70K government grant: research and submit a competitive grant application.
- Built a user community for the business product by leveraging beta testing as a marketing strategy to target and enroll 500 beta users on the waitlist; generated interest by using targeted advertising; increased referrals by offering incentives.
- Design a sustainable and scalable organizational structure by mapping out operational processes and defining roles and responsibilities across the hierarchy in collaboration with the executive team.
- Duties, Accomplishments, and Related Skills:
Business Operations Analyst
IAT Insurance Group
01.2022 - 09.2022
- Designed plans to improve operations and suggested changes to systems for the overall organization that boosted productivity levels by 46%.
- Led daily project meetings with the business/user community in gathering comprehensive business requirements and translating them into automated solutions.
- Developed and implemented policies and procedures to ensure compliance with State and Federal Regulations.
- Conducted regular meetings with department heads to ensure that all departments were functioning efficiently and effectively.
- Duties, Accomplishments, and Related Skills:
Operations Pharmacy Analyst
RWJBarnabas Health
07.2020 - 01.2021
- Directed Pharmacy Operations resources and oversaw accuracy and timeliness of deliverables to ensure contractual, compliance, and cost of care requirements, as well as Service Level Agreements, are met.
- Processed and researched requests for prior authorizations and other requested exceptions.
- Reviewed and validated all pharmacy cycle payment reports and authorized release of claims payments to all pharmacy network providers.
- Analyzed contract compliance and purchasing optimization opportunity resulting in 36% increase in profit.
- Duties, Accomplishments, and Related Skills:
Operations Manager
Montefiore Medical Center
01.2019 - 05.2020
- Held full accountability for daily leadership, supervision, and management of personnel and contracts, subcontracts, compliance, operations, and quality assurance.
- Oversaw contract flow-down requirements for subcontractors and medical suppliers and developed compliance policies, documentation, and standard operating procedures
- Managed the operations providers' credentialing system office with a staff of 8 and medical/allied health staff.
- Developed and implemented contract management processes, improving efficiency
- Collaborated with legal, finance, and other departments to ensure contract alignment with organizational goals.
- Duties, Accomplishments, and Related Skills:
Sr. Revenue Cycle Specialist
Montefiore Medical Center
11.2015 - 01.2019
- Concurrently directed 2-3 projects: ranging in duration from 2-18 months with budgets from $550K to $2M.
- Developed a roadmap for short and long-term work, managed prioritization, and monitored the work to meet department objectives.
- Managed projects and created detailed business process roadmaps for the largest single capital project.
- Performed the requirement analysis, impact analysis, and documented the requirements.
- Duties, Accomplishments, and Related Skills:
Supervisor
MetroPlus Health Plan
09.2014 - 09.2015
- Provided supervision of a team of 6 associates; Set expectations, analyzed and managed performance, monitored schedule adherence, and encouraged performance.
- Worked cross-functionally in analyzing, designing, and developing business solutions.
- Identified opportunities for improvement in operational performance and notified management of issues and problems requiring immediate attention.
- Facilitated all aspects of leading, coordinating, monitoring, and maintaining the credentialing and re-credentialing process.
- Duties, Accomplishments, and Related Skills:
Education
Lean Six Sigma Certificate -
10.2019
Master of Business - Health Care Administration
Keiser University
Tampa, FL02.2015
Bachelor of Science - Health Services Administration
Keiser University
Tampa, FL06.2012
Skills
- FAR compliance expertise
- Contract risk evaluation
- Vendor partnership development
- Strategic contract negotiation
- Contract performance management
- Procurement data analysis
- Supplier management expertise
Timeline
Senior Contract Manager
NYC Mayor’s Office of Criminal Justice
01.2023 - Current
Business Operations Analyst
IAT Insurance Group
01.2022 - 09.2022
Operations Pharmacy Analyst
RWJBarnabas Health
07.2020 - 01.2021
Business Strategy & Operations Director
Scarlett Home & Health Essentials
10.2019 - 02.2025
Operations Manager
Montefiore Medical Center
01.2019 - 05.2020
Sr. Revenue Cycle Specialist
Montefiore Medical Center
11.2015 - 01.2019
Supervisor
MetroPlus Health Plan
09.2014 - 09.2015
Master of Business - Health Care Administration
Keiser University
Bachelor of Science - Health Services Administration
Keiser University
Lean Six Sigma Certificate -
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