Detail-oriented Health Information Manager with 15 years of experience. Dedicated to maintaining databases and streamlining clinical recording procedures. Skilled at working for various locations and fast data-entry.
Overview
19
19
years of professional experience
Work History
Endocrinology Office Coordinator
Cleveland Clinic Hospital
Weston, FL
11.2021 - Current
Interacted with customers by phone, email or in-person to provide information.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained office supplies inventory by checking stock and ordering new supplies.
Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
MEDICAL RECORDS SPECIALIST/RECEPTIONIST
TRUST USA HOME HEALTH
PLANTATION, FL
11.2019 - 11.2021
Maintained electronic medical records for all clients
Entered patient insurance, demographic and health information into software and confirmed records.
Scanned incoming documentation.
Kept department clean, organized and professional.
Completed all patient paperwork and maintained accurate records.
Worked with management to ensure paperwork was received and processed correctly.
Recorded and filed patient data and medical records.
Worked with Kinnser EMR system to input, organize and manage more than 50 documents each day.
Took messages from patients and promptly relayed to appropriate staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Ordered ink cartridges, toner, paper and other office supplies.
Maintained patient records in compliance with security regulations.
ROI MEDICAL RECORDS SPECIALIST
MRO CORPORATION/HOLY CROSS HOSPITAL
FORT LAUDERDALE, FL
07.2019 - 11.2021
Maintained electronic medical records for all clients
Pulled patient records and transferred information to appropriate parties.
Logged all requests for medical records into spreadsheets.
Managed Allscript and Meditech EMR use and training.
Scanned incoming documentation.
Maintained complete confidentiality in accordance with organization and legal requirements.
Observed confidentiality and safeguarded all patient-related information.
Assisted with properly processing records requests.
Worked with speed, efficiency and accuracy to process documentation and complete projects.
Completed all patient paperwork and maintained accurate records.
Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained patient records in compliance with security regulations.
Medical Records Specialist/Receptionist/Scheduling
Comprehensive Home Care of Broward
FT. LAUDERDALE, FL
12.2004 - 04.2019
Maintained electronic medical records for all clients
Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
Entered patient insurance, demographic and health information into software and confirmed records.
Logged all requests for medical records into spreadsheets.
Managed Kinnser and Home Care Home Base EHR use and training.
Maintained complete confidentiality in accordance with organization and legal requirements.
Education
Some College (No Degree) - Medical Assisting
Long Island University
Brooklyn, NY
Some College (No Degree) - Medical Transcription
Career Step
Lehi, UT
Some College (No Degree) - Medical Billing
A B & C Career Institute
Miami, FL
GED -
University of The State of New York
Albany, NY
07.1978
Skills
Interpersonal Communication
Medical History Recording
Office Health Records Preparation
Patient Medical Records Maintenance
Problem Solving
Time Management
Clerical Functions
Data Entry
Word Processing Software
Medical Transcription
Physicians Orders
Electronic Health Record Applications
ICD-9 Coding
EMR Systems
Records Scanning
Microsoft Excel
Medical Release of Information ROI
Medical Terminology
Office Management
Office Reception
Timeline
Endocrinology Office Coordinator
Cleveland Clinic Hospital
11.2021 - Current
MEDICAL RECORDS SPECIALIST/RECEPTIONIST
TRUST USA HOME HEALTH
11.2019 - 11.2021
ROI MEDICAL RECORDS SPECIALIST
MRO CORPORATION/HOLY CROSS HOSPITAL
07.2019 - 11.2021
Medical Records Specialist/Receptionist/Scheduling
Office Coordinator 1 for Endocrinology & Diabetes Division at Children's Hospital of PhiladelphiaOffice Coordinator 1 for Endocrinology & Diabetes Division at Children's Hospital of Philadelphia