Faye Beaton
Fort Lauderdale,FL
Summary
Highly skilled Infusion Coordinator with experience in coordinating patient care, managing infusion schedules and maintaining accurate medical records. Strengths lie in excellent communication, strict adherence to patient confidentiality, and a strong understanding of medical terminologies. In previous roles, leveraged these skills to ensure smooth operations within busy healthcare settings while prioritizing patient satisfaction and safety.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Infusion Coordinator
Cleveland Clinic
Weston, FL
03.2024 - Current
- Schedule chemotherapy treatment plans, infusions and cycles including intervening labs, imaging and MD visits as per treatment schedule.
- Utilize scheduling guidelines and medication lists for chemotherapy, non-chemotherapy mediations and/or transfusions.
- Assigned ICD-10-CM and CPT codes to diagnoses and procedures in accordance with accepted coding principles.
- Maintained knowledge of coding systems, including ICD-10 and CPT codes.
- Responsible for the coordination of all chemotherapy, hematology, labs, radiology, surgical and physician visits for patients on active treatment.
- Maintain and update appointments based on medical providers' availability, and maintain contact with patients, notifying them of any schedule changes.
- Follow up with patients who are out of care to schedule appointments.
- Interacted with customers by phone, email, or in person to provide information, including handling patient inquiries.
- Review in basket message pools and collaborate with providers to ensure timely scheduling upon office visit. Communicate with infusion leadership to maximize clinic flow.
- The ability to identify symptoms and refer patients to the appropriate APP for symptom management when needed. when needed.
- Coordinate with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient, transplant alert the authorization team.
- Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.
Endocrinology Office Coordinator
Cleveland Clinic
Weston, FL
11.2021 - 03.2024
- Assisted with scheduling appointments for physicians and specialists in accordance with their availability.
- Answered incoming calls from patients and provided basic information about services offered by the office.
- Served as a liaison between the practice manager and other departments within the organization.
- Conducted pre-registration interviews with new patients over the phone prior to their visit to ensure all necessary paperwork was completed accurately prior to appointment time.
- Performed clerical duties such as photocopying documents, faxing records and sorting mail.
- Schedule labs and ultrasounds ordered by providers.
Medical Records Specialist/Receptionist
Trust Usa Home Health
Plantation, FL
11.2019 - 11.2021
- Maintained electronic medical records for all clients.
- Entered patient's insurance, demographic and health information into software and confirmed records.
- Scanned incoming documentation.
- Worked with Kinser EMR system to input, organize and manage more than 50 documents daily.
- Retrieved faxes and uploaded documents to patient's charts to assist clinical staff.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Answered multi-line phone system and directed callers to requested personnel and departments.
ROI Medical Records Specialist
MRO Corporation/Holy Cross Hospital
Ft. Lauderdale, FL
07.2019 - 07.2019
- Scanned documents into electronic health record system according to established procedures.
- Maintained accurate documentation of all activities related to medical records.
- Managed Allscript and Meditech EMR use and training.
- Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
- Processed requests for copies of patient medical files within designated timeframes.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
Medical Records Specialist/Billing Clerk
Comprehensive Home Care of Broward
Ft. Lauderdale, FL
12.2004 - 04.2019
- Managed Kinnser and Home Care HomeBase EHR use and training.
- Entered patient insurance demographic and health information into software and confirmed records.
- Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
- Scanned documents into electronic health record system according to established procedures.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Coordinated with billing department to clarify billing issues related to coding.
Education
Certificate - CPT Coder
Unique Career AAPC
Miami, FL07-2023
Certificate of Technical Studies - Medical Transcription
Career Step
Lehi, UT03-2005
GED -
State University of New York
NYScience
Long Island University
Brooklyn, NYSkills
- EHR Software
- Medical Terminology
- Critical thinking techniques
- Insurance/Referral Verification
- Excellent Communication
- Self Directed
Certification
- License in Medical Coding 12/2023
Timeline
Infusion Coordinator
Cleveland Clinic
03.2024 - Current
Endocrinology Office Coordinator
Cleveland Clinic
11.2021 - 03.2024
Medical Records Specialist/Receptionist
Trust Usa Home Health
11.2019 - 11.2021
ROI Medical Records Specialist
MRO Corporation/Holy Cross Hospital
07.2019 - 07.2019
Medical Records Specialist/Billing Clerk
Comprehensive Home Care of Broward
12.2004 - 04.2019
Certificate - CPT Coder
Unique Career AAPC
Certificate of Technical Studies - Medical Transcription
Career Step
GED -
State University of New York
Science
Long Island University
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