Faye Birt
Middletown,NY
Summary
Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
Overview
8
8
years of professional experience
Work History
Specialist
Orange and Rockland Utilities
Pearl River, New York
02.2017 - Current
- Implemented process improvements to increase efficiency and reduce costs.
- Maintained positive working relationship with fellow staff and management.
- Participated in ongoing training and compliance activities.
- Facilitated training sessions for new employees on company policies and procedures.
- Worked closely with human resources to support employee management and organizational planning.
- Coordinated with other departments to ensure efficient workflow processes.
- Organized client meetings to provide project updates.
- Identified needs of customers promptly and efficiently.
- Created training materials for new hires on the company's procedures and policies.
- Implemented strategies to take advantage of new opportunities.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Assessed company operations for compliance with safety standards.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
MBA - Financial Services
MCNY
New York, NY01-2024
Bachelor of Professional Studies - Human Services
MCNY
New York, NY01-2013
Associate of Arts - Human Services
MCNY
New York, NY01-2011
Skills
- Compliance monitoring
- Quality assessment
- Operational enhancement
- Team collaboration
- Quality assurance
- Management collaboration
- Vendor relations
- Workflow automation
Timeline
Specialist
Orange and Rockland Utilities
02.2017 - Current
MBA - Financial Services
MCNY
Bachelor of Professional Studies - Human Services
MCNY
Associate of Arts - Human Services
MCNY