Faye Khoury

• Brand new classroom set up from scratch. Procured all items needed/wanted for setup for practical life, sensorial, math & language avenues.
• Created classroom set up and flow.
• Managed Menu and coordinated catering for "Alpha Cafe".
• Gave daily individual and group lesson presentations.
• Introduced children to different art mediums through projects and exploration.
• Lessons on Grace & Courtesy that included social interactions, dining, independence, thoughtfulness of others, care of environment.
• Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
• Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
• Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
• Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
• Achieved high levels of parental satisfaction through open communication, photos, and timely updates on their child's growth and development.
• Fostered independence among toddlers by guiding them through self-help tasks such as dressing themselves or cleaning up after snack time. This also includes potty training 8 of 10 children. Two children came to school potty trained.
• Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
• Partnered with parents in addressing challenging behaviors, developing effective strategies for improvement.
• Promoted social-emotional learning by facilitating group activities that encouraged teamwork and cooperation.
• Gathered materials and resources to prepare for lessons and activities.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Wrote own book based off of student's themed animals for the year for school play for the class performance.

• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Gave individual and group lesson on work.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
• Assisted in implementation of new learning tools, systems and materials.
• Provided one-on-one and group-based learning support focused on student progress.
• Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
• Promoted literacy and comprehension skills through guided reading sessions.
• Encouraged parental involvement in student learning through effective communication of progress and challenges.
• Supervised recess, lunch and daily student intake and dismissal.
• Prepared lunch, distribute to classrooms and clean up.
• Clean and organize common kitchen area.
• Provide inventory checklist information to Director for ordering.

Inspired Play Cafe, LLC

• Inception of concept between future business owner and myself.
• Worked alongside business owner to create the brand and website from ground up.
• Provided quality vendors and contractors for efficient construction, supplies, and services.
• Created initial layout and kitchen design.
• Researched Montessori classroom and playrooms to provide options for operational design- look and esthetics of store to appeal to direct clientele.
• Developed cafe menu, recipes, and pricing streamlining quick service.
• Researched current technology and provided review for POS selection.
• Conducted employee interviews and hiring for success while training new business owner how to have a quality interview.
• Designed training program, policies and procedures materials, created training timeline and led training for opening.
• Implemented safety and sanitation procedures according to state laws.
• Created ideas for vendors and contacts relevant to concept to have in store to add value to customers.
• Consistently developing first time business owner and staff on how to handle customer situations and confrontations with grace and diplomacy.
• Provided relationship building techniques to staff and owner for caregivers and children.

• Worked with a small team to create social media campaigns, posts, photos, and promotions.
• Provide and edit quality photos taken from individual stores and stock photos for posting.
• Communicated with General Managers/executive team of upcoming promotions and events to stay fluent with in store operations.
• Monitored online presence of company's brand to engage with followers and strengthen customer relationships. For example: thank each person who commented or remedied any issues in a positive way across 11 restaurant platforms.
• Created and facilitated online contests to retain and attract new followers.
• Analyzed competitor pages to locate opportunities.

Paradise Diner/Newport Grill: 9/2016- 1/2017

• Managed staff of 65.
• Staff training manager
• Scheduling manager

Red Robin: 1/2016- 8/2016

• Managed staff of 85.
• Managed training program for future managers along side GM for 7 store locations.
• Awarded "Training Store of the Year 2016" out of 551 stores at National Conference.
• Scheduling manager

Burnt End BBQ: 7/2015-1/2016

• Managed staff of 35.
• Staff training manager
• Scheduling manager
• Part of training team for Colorado location opening.

Twin Peaks: 2/2013-1/2015

• Managed staff of 100+.
• Opening team for Olathe location.
• Opening team for Independence location.
• Top 5 highest performing stores with $100k-$120k weekly consistent sales.

Management Duties for all PB & J Concepts:

• Accomplished restaurant human resource objectives by recruiting, selecting, orientation, training, assigning, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.
• Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-service standards; resolved problems; completed audits; identified trends; determined system improvements; implemented change.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement and address productivity concerns.
• Controlled costs by reviewing portion control and quantities of preparation, minimizing waste, ensuring high quality of preparation
• Maximized bar profitability by ensuring portion control; monitoring accuracy of charges.
• Maintained ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Established team priorities, created and maintained schedules and monitored performance.
• Trained and developed personnel to improve safety, employee relations and resolve issues.
• Developed detailed plans for operational processes based on broad guidance and direction.
• Handled client correspondence and tracked records to foster office efficiency.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Maintained staff directory and company policy handbook for Human Resources department.
• Created and implemented morale boosting activities that also enhanced performance and increased sales.

• Staff of 100+
• Hired entire opening team to include management, front of house, and back of house employees
• Coordinated set up of new store with procured vendors
• Execute all of the staff training programs ensures that all communications, documentations and evaluations are completed in a timely manner, to increase retention and improve the efficiency of the operations
• Ensured staffing levels and manager coverage are appropriate to meet the needs of the business and maximize the guest experience
• Lead and influence staff and managers through effective motivation
• Promotes positive team members relations
• Follows standard operating procedures to ensure overall fiscal responsibility for inventory, ordering, storage, usage, etc
• Delivers an exceptional guest experience through the best combination of food and service, ensuring a well maintained, safe, secure, and sanitary environment for all guests and staff
• ServSafe Food Handler and Alcohol certified.

• Staff of 30
• 1.8 million store front and 30% growth over last years sales
• Regularly enforce company policies and sales standards
• Hold regular group interviews always looking for new talent
• Orientate and train all new employees
• Develop key associates for further advancements in their careers within the company
• Complete regular reviews of employees
• Ensure loss prevention, receive and process stock, create staff schedules & forecast store’s sales projections
• Set up fresh creative merchandising displays under company standards to ensure maximum exposure of product.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Generated reports and typed letters in Word
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Coached new employees on administrative procedures, company policies and performance standards.
• Executed record filing system to improve document organization and management.

• Staff of 52
• Manage overall operations for the highest volume clinic in Midwest region
• Maintain company’s closing rate with sales and upgrades
• 1 in personally converting introductory clients into members
• Interview qualified applicants and complete routine reviews for Sales, Massage therapy, and Esthetics
• Orientate and train all new employees under company policy
• Employee reviews, Conduct bi-weekly team meetings, Implement as well as enforce policies and guidelines, successfully gained respect and trust of employees by being a role model of good practice
• Meet continuous deadlines for operations, retail and internal inventory/ stocking, communication with vendors, cash handling, and deposits.