Faye Skandalakis
Whitestone,NY
Summary
Motivated, organized and hardworking candidate with over ten years of experience in the book industry as a children's bookseller. Strong communicator with active listening, organizational and leadership abilities. Hosted community events and provided feedback to teachers and librarians when it came to their book purchases.
Overview
24
24
years of professional experience
Work History
Kennel Associate
North Shore Animal League America
11.2024 - Current
- Support kennel safety initiatives by adhering to established protocols when working with animals of varying temperaments and sizes.
- Collaborate with team members to ensure high-quality care for all animals at the facility, resulting in increased client satisfaction and repeat business.
- Participate in ongoing training sessions to stay current on best practices for animal care within the industry.
- Improve overall kennel cleanliness by maintaining daily sanitation standards and procedures.
- Assist in the successful adoption of numerous animals by providing excellent customer service and accurate information to potential adopters.
Career Break
Childcare / Masters Degree
12.2017 - 10.2024
- Manage household operations, including budgeting, scheduling, and event planning. Develop strong organizational and multitasking skills while balancing family commitments.
- Focus on family responsibilities while maintaining active engagement in community literacy programs and volunteering at local schools.
- Organize personal properties/investments. Take care of tenants and bills associated with these properties.
- Completed Masters Degree in Curriculum and Instruction with an emphasis in Children's Literature.
Children's Bookseller/Owner
The Story Nook Children's Book Store
02.2010 - 12.2017
- Handled school accounts in the community. Provided lists and recommendations of books for their libraries. Hosted book fairs and fundraisers for schools and community events.
- Worked with publishers directly to order books for customers and handled administrative requirements involving records management, legal compliance and tax submissions.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
Account Executive
DeWitt Stern Group Inc.
05.2003 - 02.2004
- Responsible for the day-to-day account maintenance, quoting and remarketing of a national high net worth book of business with premiums ranging from 50K to 200K.
- Worked with new business and provided customer service to assigned book on various risks including but not limited to course of construction, flood, home, auto, collections, umbrella.
- Quoted and bound surplus lines through wholesale agents and built strong relationships with clients through regular communication and meetings.
Insurance Producer
Cosmos Insurance Brokerage Inc.
01.2002 - 05.2003
- Explained different options to prospective clients and recommended suitable insurance policies.
- Established strong customer relationships with regular outreach and follow-ups to maintain high satisfaction rate.
- Negotiated claim settlements between clients and insurance companies to ensure fair outcomes for all parties involved.
Education
Master of Science (M.S.) - Library Science and History
Queens College
Flushing, NY05.2027
Master of Arts (M.A.) - Curriculum and Instruction/Children's Literature
Pennsylvania State University
05.2020
Bachelor of Arts (B.A.) - Fine Arts
Hunter College
New York01-2002
Skills
- Organizational Skills
- Works well independently
- Strong oral and written communication skills
- Teamwork and Collaboration
- Customer Service
- Inventory Management
- Computer Proficient
LANGUAGE
Greek Fluent
Timeline
Kennel Associate
North Shore Animal League America
11.2024 - Current
Career Break
Childcare / Masters Degree
12.2017 - 10.2024
Children's Bookseller/Owner
The Story Nook Children's Book Store
02.2010 - 12.2017
Account Executive
DeWitt Stern Group Inc.
05.2003 - 02.2004
Insurance Producer
Cosmos Insurance Brokerage Inc.
01.2002 - 05.2003
Master of Arts (M.A.) - Curriculum and Instruction/Children's Literature
Pennsylvania State University
Master of Science (M.S.) - Library Science and History
Queens College
Bachelor of Arts (B.A.) - Fine Arts
Hunter College
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