Faye Stewart
Waco,TX
Summary
Accomplished Investigation Supervisor with 20 + years of experience working with children and families at Child Protective Services, showcasing expertise in team leadership and excellent communication. Proven track record in employee motivation, writing precision effective leadership and problem-solving. Skilled in fostering strong relationships across disciplines, I excel in communication and writing, ensuring meticulous case handling and impactful court testimonies. Expert in teamwork, setting clear expectations and case analysis.
Overview
34
34
years of professional experience
Work History
Investigation Supervisor
Child Protective Services
01.2001 - 07.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- I was an investigation supervisor who supervised 8-10 workers when they investigated childhood abuse and neglect. I was responsible for ensuring that workers completed thorough investigations and followed policies and procedures. I worked serious abuse and neglect investigations, which also included child deaths. I was also responsible for proofreading all reports and affidavits to ensure that there were no grammatical errors and all pertinent information was clear and included. I was able to establish appropriate, respectful and trustworthy relationships, with coworkers, judges, attorneys, medical staff, law enforcement. school personnel. and other community partners. I effectively testified in many criminal and civil cases in regard to abuse and/or neglect.
I have excellent verbal, written and communication skills.
Caseworker Aide
Waco Center For Youth
06.1987 - 12.2000
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Education
Bachelor of Social Work - Social Work
Tarleton State University
Stephenville, TX12.2000
Skills
Teamwork and collaborations
Excellent Communication
Great writing skills
Employee motivation
Expectation setting
Task Supervisor of the Year Garland School of Social Work 2018- Baylor University
Timeline
Investigation Supervisor
Child Protective Services
01.2001 - 07.2021
Caseworker Aide
Waco Center For Youth
06.1987 - 12.2000
Bachelor of Social Work - Social Work
Tarleton State University
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