Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Faye Taylor

Gastonia,NC

Summary

Conscientious and compassionate human resources professional with drive for helping employers develop and retain qualified candidates. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Compass Group
Charlotte, NC
10.2021 - Current
  • Monitor and handle employee claims involving performance-based and harassment incidents.
  • Liaison between multiple business divisions to improve communications.
  • Participate in litigation avoidance activities: investigates and advises management in appropriate resolution of associate relations issues.
  • Coordinate and conduct management training related to this area (i.e.: separations, preventing workplace harassment, managing performance).
  • Investigate and advise management in appropriate resolution of associate relations issues such as: working conditions, disciplinary actions, employee and applicant appeals, Equal Employment, Speak Up hotline calls, documentation procedures, or other HR related matters as required.
  • Interpret and explain company policies (e.g. disciplinary guidelines, benefits, payroll, LOA), procedures, practices, and programs.
  • Content expert regarding policies, procedures and programs.
  • Advise managers on appropriate discipline actions to ensure consistency.
  • Research complaints about all salary/wage treatments (e.g. merit increases, promotions, demotions, adjustments).
  • Coordinate new hire orientations and provided onboarding and training for 500 + new employees

Sr. HR Generalist

Compass Group
Charlotte, NC
12.2018 - 10.2021
  • Developed strategies to increase employee satisfaction and reduce turnover.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Provided troubleshooting and technical assistance in use of PeopleAdmin system.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Managed Onboarding Programs for all new employees.
  • Coordinated exit interviews to determine reasons behind separations and create strategy for improving retention.
  • Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements and maintain records
  • Led special training courses such as corporate new hire orientation

HR Specialist

Compass Group
Charlotte, NC
03.2015 - 12.2018
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maintained record retention in accordance with OFCCP requirements and company policies.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols

HR Administrator

Compass Group
Charlott, NC
01.2008 - 03.2015
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Organized company-wide events designed to boost employee morale.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Oversaw HR needs for 400 plus employees o

Education

Master of Science - Human Resources

Capella University
Minnesota, MN
03.2020

Bachelor of Science - Liberal Arts

Capella University
Minneapolis, MN
05.2015

Skills

  • Regulatory Compliance
  • Employee Relations Oversight
  • Problem Solving
  • Conflict Resolution
  • Statistical Data Analysis
  • Compensation and Benefits Administration
  • Dispute Mediation
  • Payroll Management
  • Employee Referral Programs
  • Employee Engagement Strategies
  • Confidential Document Control
  • Onboarding, Training and Development
  • Verbal and Written Communication
  • Unemployment Claims

Certification

Wage & Hour

Preventing Workplace

Appreciating Difference

Cyber Security Awareness

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Manager

Compass Group
10.2021 - Current

Sr. HR Generalist

Compass Group
12.2018 - 10.2021

HR Specialist

Compass Group
03.2015 - 12.2018

HR Administrator

Compass Group
01.2008 - 03.2015

Master of Science - Human Resources

Capella University

Bachelor of Science - Liberal Arts

Capella University

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Faye Taylor