Faye E. Naylor
Hastings,NY
Summary
Proven leader and dependable professional with extensive experience in passenger management and safety, honed at Central Square School District. Excels in effective communication and problem-solving, ensuring safe and efficient
transportation. Demonstrated ability to improve customer satisfaction and foster positive relationships, leveraging skills in defensive driving and behavior management for superior service delivery. Professional driver with strong commitment to ensuring safe and reliable transportation for students. Skilled in route planning, vehicle maintenance, and adherence to safety protocols. Known for effective communication, teamwork, and flexibility in adapting to changing schedules. Dependable and focused on delivering consistent results while fostering positive and secure environment for passengers. Safety-conscious School Bus Driver with 15 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results.
Overview
21
21
years of professional experience
Work History
School Bus Driver
Central Square School District
12.2009 - 09.2024
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Obeyed federal, New York State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained New York State CDL B driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
Assistant Manager
Olive Garden
03.2004 - 09.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project task.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
06.1988
Skills
Dependable and reliable
Effective communication skills
Safety-focused
Safe Driving Practices
Behavior Management
Commercial driving
Special Needs Assistance
Emergency Procedures
Passenger Management
Safety equipment usage
Punctuality
Route Planning
Drug and alcohol testing
Defensive Driving
Vehicle inspections
DOT Regulations
Transporting Students
Weather condition driving
License endorsements
Pre-Trip Inspections
Route Navigation
Bus evacuation drills
Route logs
Adaptable routes
Post-Trip Inspections
Safe Driver Training
Student Supervision
Traffic Laws Adherence
Wheelchair lift operation
Fuel Efficiency
Commercial Drivers License CDL
Dependable and Responsible
Clean Driving Record
Valid Driver's License
Attention to Detail
Federal and State Driving Regulations
Defensive Driving Practices
Traffic Laws and Regulations
Two-Way Radio Operation
Local Traffic Patterns
School Bus Policies
Over the road experience
Tires and Brakes Inspections
English language Fluency
Problem-solving abilities
Multitasking
Reliability
Timeline
School Bus Driver - Central Square School District
12.2009 - 09.2024
Assistant Manager - Olive Garden
03.2004 - 09.2007
Thousand Island Secondary School - High School Diploma,
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