Summary
Overview
Work History
Education
Profile
Certification
Timeline
Generic

Faye Whalen

Everett,WA

Summary

I wish to be a part of a well-established company where my skills and characteristics are implemented and enhanced.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manufacturing Technician

Aerojet Rocketdyne
Redmond, WA
02.2024 - Current

Responsible for assembling and handling products, equipment and materials per engineering and

company's quality system procedures.

Perform program specific tasks as required to ensure compliance to individual program

requirements.

Assemble printed wiring boards from engineering drawings and sketches using surface mount

hardware, soldering irons and microscope.

Cut wire to specified lengths, using wire cutters.

Cut plastic sleeves and slip sleeves over wire ends to insulate connections.

Crimp terminal eyelets and lugs to wire ends, using hand or machine crimping device.

Route, comb, twist, wrap, tie and attach wire to terminal points, according to layout, using

soldering iron and hand tools.

Connect wiring to accessories, such as connectors, plugs and switches and install accessory

assemblies in electrical or electronic units, using soldering iron and hand tools.

Pot or encapsulate electrical and electronic components and assemblies.

Follow company procedures for corrective action. Notify Production supervisor if a defect is

identified to obtain guidance and assistance in resolving the problem.

Responsible for following procedures for product assembly/fabrication, equipment operation and

sound safety requirements as documented in the company's quality system.

Promote cordial relationships and foster and maintain a favorable business profile with

customers, suppliers, co-workers, industry and professional associations, government agencies

and the local community

Customer Service Representative

Transdev Transportation
Everett, WA
10.2023 - 02.2024

acts as a liaison, handling calls, emails, chats about transport services, focusing on scheduling, and resolving issues with professionalism and empathy, while documenting details, adhering to procedures, and meeting performance goals in a fast-paced environment.

Security Dispatcher/Operator

AX9 Security, Inc.
04.2022 - 08.2023
  • Receive emergency and non-emergency calls and record relevant information
  • Address problems and requests by providing solutions or transmitting information to appropriate personnel
  • Receive and dispatch orders for security officers
  • Prioritize calls according to urgency and importance
  • Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about orders, traffic, obstacles, and requirements
  • Enter data in computer system, maintain logs, records of calls, activities, and other information
  • Assists new and current clients with any security coverage.

Authorization Agent

Old Republic Home Protection
04.2021 - 04.2022
  • The Authorization Agent interacts regularly with our Plan Holders. They receive calls, and answer questions from Plan Holders and Service Providers concerning the warranty claim process.

Cabin Dispatcher

ABM Aviation, San Francisco International Airport
02.2018 - 02.2021
  • Responsible for sending out cabin cleaners preparing the interior of the aircraft. Ensures flight are on time for departure.
  • Scheduling for each team on cleaning cabin, service lavatory and potable water.
  • Responsible for sending cabin cleaning agents for breaks/lunch

Always Available DME
Concord, CA
05.2017 - 02.2018
  • Answers phone calls, assist with sending out medical equipment for hospice patients, handles money and inventory of the company

Flagger

City Park
San Francisco, CA
06.2015 - 08.2017
  • highlight directing vehicle/pedestrian flow, setting up/maintaining work zones (cones, signs, barricades), using hand signals/flags, coordinating with crews/law enforcement, ensuring safety compliance

Education

Electrocardiograph Technician - undefined

Contra Costa Medical Career College
05.2017

Senior High - undefined

Pittsburg High School
Pittsburg, California
06.2014

High School - undefined

International Colleges for Excellence, Inc.
Urdaneta City, Philippines
03.2013

Profile

  • Team player with excellent communication skills, Handles issues respectively and accordingly while under pressure, can multi-task and exercise good judgment while in stressful situation.
  • Outstanding organization skills, detail oriented, punctual and can work with computers effectively.

Certification

IPC/WHMA-A-620

IPC J-STD-001

Timeline

Manufacturing Technician

Aerojet Rocketdyne
02.2024 - Current

Customer Service Representative

Transdev Transportation
10.2023 - 02.2024

Security Dispatcher/Operator

AX9 Security, Inc.
04.2022 - 08.2023

Authorization Agent

Old Republic Home Protection
04.2021 - 04.2022

Cabin Dispatcher

ABM Aviation, San Francisco International Airport
02.2018 - 02.2021

Always Available DME
05.2017 - 02.2018

Flagger

City Park
06.2015 - 08.2017

Electrocardiograph Technician - undefined

Contra Costa Medical Career College

Senior High - undefined

Pittsburg High School

High School - undefined

International Colleges for Excellence, Inc.
Faye Whalen