Faye Teepsuwan

• Used editing and graphic design tools to create content and visuals for 'Formula Zero' basketball academy.
• Analyzed customer behavior metrics across multiple channels, such as web traffic, social media engagement - successfully increased engagement (started in March 2024 and currently has 44.9k followers).
• Created content calendars by utilizing scheduling tools such as Sprout Social and Hootsuite to ensure timely delivery of posts and upcoming fixtures/matches.

• Designed high-quality graphics for the academy's website and social media platforms.
• Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and roadside advertising signs.
• Utilized typography, color, and composition expertly in all design projects to convey desired messages effectively.
• Maintained a library of stock photography, videography and illustrations for use in projects and upcoming events.
• Managed multiple design projects simultaneously, ensuring all deadlines were met without compromising quality.

• Scheduled posts on a daily basis across all social media channels and brainstormed day-to-day ideas with the camp photographer.
• Monitored and reviewed user feedback, analytics and metrics to evaluate engagement.
• Implemented hashtag strategies to increase reach and discoverability of content.
• Created engaging, original content including posts, reels, short videos and graphics tailored to specific platform requirements.
• Produced daily live social media content/streaming to engage audiences (especially the camper's parents) in real-time.

Helped create chances for underprivileged children to leave the shelter, meet with other children their age and engage in age-appropriate activities chosen to enhance their sensory, educational, physical, creative and academic development. Organized weekly outdoor team-building activities, sports matches and races, excursions, as well as indoor art projects, STEM activities, and trust exercises.

Holiday Camps for kids ages 7-13 https://www.rugbyschool.ac.th/camps-commercial/camps

• Researched and prepared weekly reports required by management.
• Organized and implemented camp activities such as sports, arts and crafts, outdoor games and excursions.
• Developed and maintained relationships with parents (both foreign and local).
• Recruited, interviewed and selected employees to fill vacant roles.
• Facilitated communication between different departments at Rugby School Thailand in order to resolve issues quickly.
• Managed day-to-day operations of the department including scheduling tasks and assigning duties
• Followed up on daily customer (parents) inquiries via email and phone.
• Developed strategies to improve customer satisfaction based on survey and metrics results at the end of camp.

https://race.thai.run/tms2024

• Assisted in developing sponsorship packages for potential sponsors (big companies and organizations in Thailand).
• Conducted site visits prior to the event in order to assess space requirements.
• Monitored feedback from guests after the event to identify areas of improvement.
• Processed incoming donation of $5000 from the event and arranged a donation for the ‘Queen Sirikit National Institute of Child Health' hospital to fund resources and right equipments for premature babies.

• Facilitated connections between two companies in the same field, fostering potential business partnerships. Prepared and delivered (in-person) a partnership proposal for 'US Sports Camp,' a summer camp company that encompasses the largest network of sports camps in the nation and internationally.
• Conducted data collection activities such as online polls and questionnaires for market research initiatives.

• Made a realistic business plan in order to map out the specifics and shed light on some unknowns.
• Prepared a proposal seeking lab approval for mocktail recipes intended for the TGIF Market.
• Ensured that mocktail booth displays were attractive and organized according to company guidelines.
• Developed promotional materials such as flyers, brochures or posters for marketing purposes.
• As a vendor, I chose to donate the profits to a charity in Bangkok supporting underprivileged children with vision loss.

• Assisted with the development and implementation of marketing campaigns.
• Helped analyze competitor activity to inform strategic decisions about pricing and positioning of hotel room rates and services.
• Negotiated contracts with vendors such as advertising agencies, printing companies and event planners.
• Resolved 3 customer complaints in an efficient manner in order to maintain high standards of hospitality services.