Summary
Overview
Work History
Education
Skills
Timeline
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Fayola Webster

Brooklyn,NY

Summary

Dynamic professional with a proven track record at LaGuardia Airport, enhancing aircraft cleanliness and improving service turnaround. Skilled in efficient cleaning techniques and customer service, I excel in employee development and maintaining high standards under pressure. Achieved significant improvements in operational efficiency and client satisfaction, demonstrating reliable communication and leadership abilities.

Overview

7
7
years of professional experience

Work History

Aircraft Cleaner

LaGuardia Airport
12.2023 - 06.2024
  • Fostered positive relationships with airline personnel through professional interactions during daily operations.
  • Assisted in training new team members on proper cleaning procedures and safety protocols.
  • Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
  • Maintained, cleaned and sanitized interior of aircraft.
  • Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
  • Supported environmental initiatives by properly disposing of waste materials and recycling when applicable.
  • Enhanced aircraft cleanliness by thoroughly disinfecting cabins, lavatories, and galleys.
  • Improved turnaround time for aircraft cleaning services, ensuring timely departures.
  • Maintained high levels of professionalism while working under tight deadlines during peak travel seasons.
  • Preserved airline brand image by maintaining a high standard for cleanliness across all serviced aircraft types.

Assistant Manager

Family Dollar
09.2019 - 12.2023

. Delegates daily tasks to team members to optimize group productivity.

. Mentored staff to enhance skills and achieve daily targets,using hands-on and motivational leadership.

. Directed and led employees, supervising activities to drive productivity and efficiency.

. Collaborated with store manager to develop strategies for achieving sales and profit goals.

. Organized schedules ,workflows and shift coverage to meet expected business demands.

. Completed inventory audits to identify losses and project demand.

. Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

. Maintained inventory accuracy by counting stack-on-hand and reconciling discrepancies.

Sales Associate

Lot Less
06.2017 - 09.2019

. Delegates daily tasks to team members to optimize group productivity.

. Mentored staff to enhance skills and achieve daily targets,using hands-on and motivational leadership.

. Directed and led employees, supervising activities to drive productivity and efficiency.

. Collaborated with store manager to develop strategies for achieving sales and profit goals.

. Organized schedules ,workflows and shift coverage to meet expected business demands.

. Completed inventory audits to identify losses and project demand.

. Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

. Maintained inventory accuracy by counting stack-on-hand and reconciling discrepancies.

Education

Law

Marry Bergtraum,
New York, NY
06.2009

Skills

  • Customer service
  • Sales professional
  • Efficient cleaning techniques
  • Exterior washing
  • Reliable
  • Outstanding communication skills
  • Employee development
  • Accurate cash handling

Timeline

Aircraft Cleaner

LaGuardia Airport
12.2023 - 06.2024

Assistant Manager

Family Dollar
09.2019 - 12.2023

Sales Associate

Lot Less
06.2017 - 09.2019

Law

Marry Bergtraum,
Fayola Webster