Fayth Dixon
San Antonio,TX
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
My Melrose
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Fast Food Team Member
Sonics Drive In
05.2022 - 06.2022
- Performed shift change tasks each day to keep store neat and running smoothly.
- Contributed to increased sales by upselling menu items and promoting limited-time offers.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
- Expedited food preparation by assembling orders quickly while adhering to presentation standards and portion control guidelines.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members for smooth shift transitions, maintaining consistent quality of service throughout the day.
- Assisted in inventory management, ensuring optimal stock levels for uninterrupted daily operations.
- Maintained a clean and hygienic work environment by adhering to food safety regulations and cleaning protocols.
Education
High School Diploma -
John Jay High School
San Antonio, TX06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Upselling
- Cleaning techniques
- Sales training
Accomplishments
- Employee of the month on multiple occasions - first certificate within first month of employment at My Melrose.
- Recognition from store managers for dedication and willingness to work without complaint
- Spoken highly about from team members about work ethic and ability to assist when requested.
Timeline
Sales Associate
My Melrose
05.2024 - Current
Fast Food Team Member
Sonics Drive In
05.2022 - 06.2022
High School Diploma -
John Jay High School
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