Fayth Little
Brooklyn
Summary
Dynamic and empathetic professional with a diverse background including roles at KinderCare Learning Centers and Five And Below. Excelled in creating supportive environments and resolving conflicts, showcasing strong interpersonal skills and multitasking abilities. Proven track record in enhancing customer loyalty and fostering meaningful relationships, underpinned by excellent communication and teamwork.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
KinderCare Learning Centers
03.2023 - Current
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supervised recess, lunch and daily student intake and dismissal.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Completed daily reports, meal count sheets, and attendance logs.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
Customer Service Representative
Five And Below
05.2021 - 07.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Private Caregiver
Nannying
12.2019 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Cookies Department Store
04.2021 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma - Fashion Design
High School of Fashion Industries
Manhattan, NY06.2022
Skills
- Parent and caregiver relations
- Conflict resolution
- Interpersonal and social skills
- Parent communication
- Multitasking Abilities
- Able to adapt to different environments
- Time management
- Teamwork and collaboration
- Excellent communication
Timeline
Assistant Teacher
KinderCare Learning Centers
03.2023 - Current
Customer Service Representative
Five And Below
05.2021 - 07.2022
Sales Associate
Cookies Department Store
04.2021 - 05.2021
Private Caregiver
Nannying
12.2019 - 01.2022
High School Diploma - Fashion Design
High School of Fashion Industries
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