Summary
Overview
Work History
Education
Skills
Timeline
Generic

FAYZEH EID SOLIS

Anahiem,CA

Summary

To obtain a challenging position that will best utilize my education and training and experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

19
19
years of professional experience

Work History

SALES ASSOCIATE

TJ MAXX
09.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.

BRIDAL STYLIST/ SALES ASSOCIATE

DAVID'S BRIDAL
12.2021 - 07.2022
  • Advised client base of new products and seasonal fashions to increase store sales.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Connected and engaged with customers to understand styling needs.
  • Recommending bridal gowns based on each customers/guest’s body type and personal taste. informing customers about the range of styles, colors and cuts they can select from. Styling bridal looks with jewelry, veils, gloves & headpieces

BARISTA/PARTNER

STARBUCKS
02.2020 - 06.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • A barista/partner greets customers/guests takes orders and creates quality starbucks beverages. A starbucks barista/partner also maintains and cleans the store. A starbucks barista/partner job duties include: promotes the culture, value and mission of starbucks

STYLIEST/SALES ASSOCATE

MEN'S EXPRESS
10.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Recommending & Responsible for providing an exceptional customer experience though offering assistance when needed ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, cleaning and folding merchandise.

ANGEL STYLIST / SALE ASSOCIATE

VICTORIA'S SECRET
11.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Recommending products to suit the customers coloring skin type, and face shape, Demonstrating the use of products for example: by giving facials, or applying make-up.,Promoting particular products, Giving demonstrations to groups and individuals, Keeping records for regular customers in order to provide a personalized service, Carrying out routine sales tasks such as wrapping purchases and handling payments.

CASHIER/ SALES ASSOCIATE

TARGET
09.2019 - 11.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Issued receipts and processed refunds, credits or exchanges.
  • Answered questions about store policies and addressed customer concerns.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • An entry-level job title, the position of Target cashier involves operating cash registers and customer service. Target cashiers meet and greet customers, ring up purchases, handle returns and refunds, and answer questions about products, services, and merchandise. Job duties may also include stocking shelves and assisting in sales. Ideal candidates for Target cashier jobs exude a friendly and positive demeanor at all times and work well with others. Team-oriented workers with personable personalities generally fair well during the Target hiring process. Basic mathematic skills and customer service experience also prove beneficial. Target cashier training covers primary responsibilities and store protocol and typically lasts three days up to a week.

Pay usually begins near minimum wage for Target cashiers. Experience gained and solid work performance may increase pay rates over time. A typical work week for Target cashiers consists of four to five six-hour shifts, or roughly 20 to 25 hours per week. Advancement opportunities into management jobs also lead to increased pay and hours, in most cases. Cashiers with Target may enjoy employment benefits, such as discounts on products, services, and merchandise. Qualified Target cashiers receive job benefits, such as medical coverage, 401(k) retirement plans, and paid time off. Wages and work benefits typically vary by Target location.

SALES ASSOCIATE

MACY'S
09.2012 - 12.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.

Sales Associates are assigned to departments where they are responsible for selling products to customers. They are required to provide outstanding customer service and to meet selling standards, according to a Macy's job ad for sales associates. Sales associates are also expected to provide customers with a satisfying experience so they will shop again at Macy's. Job Duties: Macy's sales associates assist customers in finding products that match their needs. These retail salespersons answer questions about products and promote their value and best features. For example, a sales associate might explain to a customer how to care for an expensive suit that she may be thinking about purchasing. Sales associates also receive payments from customers, which may be in cash or via check, credit card or debit card. Sales associates operate cash registers. They count cash, process credit and debit cards, accept discount coupons, provide sales slips and give customers change, if necessary. These salespersons also place customers' purchases in bags or packages. Sales associates perform other tasks, as assigned, such as stocking racks and shelves, marking prices, preparing displays and taking inventory. As these retail salespersons work, they are continually alert to possible thefts and other security risks. They follow specific store procedures to handle security problems, by calling security guards, for example. Work Schedule: Macy's sales associates are hired to Part-time, Full-time, on-call positions. They may be required to work Evenings and Weekends. Employee Qualities: Macy's seek employees who are enthusiastic, dependable and positive team players. They work well in a fast-paced environment and have the ability to be patient and tactful with customers. Macy's sales associates must have strong communication and customer service skills.


SALES ASSOCIATE

WETSEAL
03.2012 - 08.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.

The Sales Associate is primarily responsible for ensuring a great customer experience and maximum profitability. Performs various sales and register transactions and aids in controlling shrink through customer interaction. A Sales Associate at White House Black Market is mainly in charge for ensuring a vast customer experience and highest productivity. Performs a mixture of sales and inventory connections and help in calculating shortage all the way through customer interaction. The applicant must be 18 years of age or older and must have a High School diploma or equivalent. Preferably have Retail or sales experience and have excellent communication and customer service skills. Should have well-built organizational skills and has the ability to multi-task in a fast-paced setting. Like every employer wants the applicant should have the ability to work in a flexible work schedule, including nights, weekends, and holidays as required


BEAUTY ANGEL STYLIST /SALES ASSOCIATE

VICTORIA'S SECRET
11.2010 - 01.2011
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommending products to suit the customers coloring skin type, and face shape, Demonstrating the use of products for example: by giving facials, or applying make-up.,Promoting particular products, Giving demonstrations to groups and individuals, Keeping records for regular customers in order to provide a personalized service, Carrying out routine sales tasks such as wrapping purchases and handling payments.

MEDICAL ASSISTANT INTERN

BAKERSFIELD MEDICAL/MENTAL HEALTH CLINIC:
06.2010 - 08.2010
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Verified confidentiality of patient information and data to alleviate potential data breaches.
  • Adhered to strict document deadlines for charting and other paperwork.
  • Gathered statistical information on patient admissions, discharges, births, deaths and treatments administered.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected histories, vitals and current complaints via patient interviews.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Report significant information and changes in patient condition to nurse supervisor.
  • Offered age-appropriate patient care before, during and after exams.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Taught patients about medications, procedures and care plan instructions.
  • Performed Urinalysis, Checked patients in and out of the facility, and charted patient information. Filled patient charts, scheduled appointments, and measured vital signs. Answered phone calls, observed billing and coding procedures, and provided quality patient care
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.

DAYCARE ASSISTANT

HALA'S DAYCARE
06.1999 - 05.2008
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Promoted learning and social development through structured and unstructured playtime.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Took care of young children from newborns to toddlers up to 12 yrs. Fed children, and changed their dippers. Planned and prepared children activities, played with children, and prepared them for nap time.

SALES ASSOCIATE/ CASHIER

DE ANZA COMMUNITY COLLEGE BOOKSTORE
01.2005 - 10.2007
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Provided warranty information to customers purchasing covered items and services.
  • Addressed discrepancies in bagged purchases by providing missing items and compensatory products.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed sales at the register, responsibly handled cash, credit, and vouchers. Answered phone using proper professional etiquette, answered customer questions, and completed other duties as assigned. Restocked shelves, cleaned aisles, and took inventory.

GENERAL ASSISTANT/SECRETARY

U.S. VENDING
04.2004 - 05.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and routed business correspondence to correct departments and staff members.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Produced highly accurate internal and external letters and memoranda.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Doing Paper work, Filing important documents, Managing Microsoft Excel, Managing budgets and doing bookkeeping, Maintaining websites, and making travel arrangements, and manage all the administrative details of running a high level conference or arrange the catering for a typical lunch meeting.

SALES ASSOICATE/CASHIER

TARGET
08.2003 - 11.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral
  • Checking people out and ensure customer satisfaction. I ask them if they want to apply for the Target Visa Card. The cashier has to smile and try to ensure an efficient speed to move people through the line as quickly as possible. A cashier scans items for the guest/customer's purchase’s, bagging items, accepting money, giving change. Also making their experience a pleasant one so they always come back as a loyal customer.

Education

MEDICAL ASSISTANT CERTIFCATE - MEDICAL ASSISTANT PROGRAM

Kaplan College
BAKERSFIELD, CA
12.2010

MEDICAL ASSISTING CERTIFICATE -

De Anza College
CUPRERTINO, CA
06.2008

High School Diploma - undefined

Monta Vista High School

Skills

  • Knowledge of Medical Terminology
  • Professional Telephone etiquette
  • Know of Patient Care Concepts
  • Excellent attendance, ad-here to work schedule
  • Dependable, hardworking, efficient and highly reliable
  • Demonstrated excellent organization skills
  • Office Management/Communication
  • Sharp, hard worker, who does more than expected
  • SKILLS AND ABILITIES
  • Medical Assisting
  • Basic Office Skills
  • Specimen Collection
  • Phlebotomy
  • Pharmacology
  • EKG
  • Organized
  • Hardworking
  • Happy & Positive
  • Neat & Filling
  • Charting
  • Heat and Cold Applications
  • Sterilization
  • CPR and First Aid
  • Medical Terminology
  • Injections
  • Vitals
  • Anatomy & Physiology
  • Motivated
  • Loyal
  • Energetic
  • Enthusiastic
  • Key 35 WPM
  • Works well with others in group
  • Setting , & Individually
  • Dedicated
  • Committed

Timeline

SALES ASSOCIATE

TJ MAXX
09.2022 - Current

BRIDAL STYLIST/ SALES ASSOCIATE

DAVID'S BRIDAL
12.2021 - 07.2022

STYLIEST/SALES ASSOCATE

MEN'S EXPRESS
10.2021 - 02.2022

BARISTA/PARTNER

STARBUCKS
02.2020 - 06.2022

ANGEL STYLIST / SALE ASSOCIATE

VICTORIA'S SECRET
11.2019 - 01.2020

CASHIER/ SALES ASSOCIATE

TARGET
09.2019 - 11.2019

SALES ASSOCIATE

MACY'S
09.2012 - 12.2012

SALES ASSOCIATE

WETSEAL
03.2012 - 08.2012

BEAUTY ANGEL STYLIST /SALES ASSOCIATE

VICTORIA'S SECRET
11.2010 - 01.2011

MEDICAL ASSISTANT INTERN

BAKERSFIELD MEDICAL/MENTAL HEALTH CLINIC:
06.2010 - 08.2010

SALES ASSOCIATE/ CASHIER

DE ANZA COMMUNITY COLLEGE BOOKSTORE
01.2005 - 10.2007

GENERAL ASSISTANT/SECRETARY

U.S. VENDING
04.2004 - 05.2005

SALES ASSOICATE/CASHIER

TARGET
08.2003 - 11.2004

DAYCARE ASSISTANT

HALA'S DAYCARE
06.1999 - 05.2008

MEDICAL ASSISTANT CERTIFCATE - MEDICAL ASSISTANT PROGRAM

Kaplan College

MEDICAL ASSISTING CERTIFICATE -

De Anza College

High School Diploma - undefined

Monta Vista High School
FAYZEH EID SOLIS