Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fazila Wajid

Carol Stream,IL

Summary

Highly organized Clinical Administrative Coordinator with years of efficiently managing successful medical offices. Dedicated to maintaining excellent patient care through meticulous scheduling and careful charting. Eager to improve health and financial outcomes by tirelessly addressing patient concerns and relentlessly monitoring accounts receivable.

Overview

8
8
years of professional experience

Work History

Clinical & Administrative Coordinator

Thomas Dermatology
04.2024 - 05.2025
  • Oversaw patient scheduling, check-ins, and follow-up appointments to optimize clinic workflow and provider efficiency.
  • Managed patient records, documented treatment plans, and ensured accurate EHR updates in compliance with HIPAA standards.
  • Coordinated care between dermatologists, nursing staff, and support personnel to ensure seamless patient experience.
  • Assisted in dermatological procedures including Mohs micrographic surgery, excisions, cryotherapy, and biopsies, while maintaining clinical documentation.
  • Administered biologic treatments, medications, and injections under physician guidance.
  • Developed and maintained office procedures, ensuring adherence to infection control, safety protocols, and regulatory compliance.
  • Handled insurance verification, prior authorizations, and billing support to streamline administrative processes.
  • Provided patient education on procedures, treatments, and follow-up instructions, enhancing patient engagement and satisfaction.
  • Trained new staff on EHR documentation, office workflows, and patient communication protocols.

Medical Office Administrator

Couture Dermatology and Plastic Surgery
03.2023 - 02.2024
  • Managed patient intake, including recording medical history, medications, allergies, symptoms, and vital signs.
  • Coordinated patient scheduling, follow-ups, and clinical workflows to ensure efficient office operations.
  • Assisted physicians with clinical procedures such as excisions, biopsies, cryotherapy, and laser treatments, supporting documentation and patient care.
  • Administered injections and medications under physician guidance, maintaining accurate treatment records.
  • Conducted basic laboratory tests and documented results to support clinical decision-making.
  • Maintained and updated patient records, ensuring compliance with HIPAA and clinic protocols.
  • Educated patients on treatment plans, procedures, and proper skin care while reinforcing administrative instructions.
  • Oversaw exam room setup, sterilization of medical equipment, and restocking of supplies to maintain office efficiency.
  • Supported insurance verification, billing coordination, and other administrative tasks to streamline office operations.

Medical Scribe

Scribe America
12.2022 - 03.2023
  • Accurately documented patient encounters, medical histories, and treatment plans in real-time, demonstrating advanced proficiency with electronic health records (EHR) systems.
  • Assisted physicians with charting and maintaining electronic medical records (EMR), ensuring compliance with HIPAA and protecting patient confidentiality.
  • Recorded details of physical exams, patient symptoms, diagnoses, and provider instructions, leveraging strong knowledge of medical terminology and clinical procedures.
  • Managed patient information flow, ensuring data integrity and accuracy within EMR systems, while supporting high patient volumes efficiently.
  • Coordinated with medical and administrative staff to streamline clinic operations and optimize patient care workflows.
  • Facilitated clear communication between providers, patients, and office personnel, maintaining a detail-oriented approach to information management.
  • Conducted thorough chart reviews to ensure completeness, accuracy, and compliance prior to final submission.
  • Assisted in generating medical reports, referrals, and prescription orders, demonstrating multitasking capabilities and organizational efficiency.

Medical Assistant

Henderson Gynecology
10.2021 - 01.2022
  • Managed day-to-day clinic operations, including patient scheduling, appointment coordination, and staff workflow optimization.
  • Maintained and updated electronic health records (EHR), ensuring accuracy, compliance with HIPAA, and smooth information flow across departments.
  • Oversaw patient intake processes, collecting medical histories, medications, allergies, and insurance information.
  • Coordinated referrals, prescription authorizations, and patient communications to support seamless care and operational efficiency.
  • Facilitated communication between providers, administrative staff, and patients to ensure timely information exchange and high-quality service.
  • Conducted regular audits of patient records to ensure completeness, accuracy, and regulatory compliance.
  • Managed insurance verification, prior authorizations, and billing coordination to streamline clinic revenue cycle processes.
  • Implemented and maintained office policies and procedures, ensuring compliance, patient satisfaction, and operational effectiveness.
  • Trained and supported administrative staff in EHR documentation, scheduling protocols, and patient interaction best practices.

Manager / Senior Sales Consultant

Silhouette Bridal
02.2018 - 12.2021
  • Oversaw day-to-day clinic/retail operations, including staff scheduling, appointment coordination, POS system management, and general administrative tasks.
  • Drove new business growth through strategic prospecting, telemarketing, territory planning, and relationship building, increasing client engagement and revenue.
  • Delivered exceptional customer service to maximize sales and client satisfaction, consistently meeting or exceeding hourly sales and productivity targets.
  • Assessed customer needs, built trust, and developed personalized solutions, resulting in high client retention and positive customer experiences.
  • Managed inventory and procurement processes, ensuring optimal stock levels to meet seasonal demand and client requirements.
  • Supervised and evaluated staff performance, providing coaching and feedback to achieve individual and team performance metrics.
  • Handled administrative functions including answering phones, directing calls, filing, appointment scheduling, and maintaining POS system accuracy.

Administrative & Marketing Coordinator

Silhouette Bridal
04.2017 - 02.2018
  • Developed and implemented comprehensive marketing strategies to promote bridal products and services, increasing foot traffic, customer inquiries, and overall sales performance.
  • Coordinated and executed promotional events, bridal shows, and in-store experiences, ensuring seamless logistics, strong brand representation, and maximum customer engagement.
  • Managed social media accounts across multiple platforms, creating engaging posts, campaigns, and interactive content to attract new customers and retain existing clients.
  • Collaborated with vendors, designers, and event partners to create visually appealing displays and marketing materials that aligned with brand identity.
  • Monitored marketing campaign performance through analytics, adjusting strategies to improve reach, engagement, and return on investment.
  • Developed email newsletters and digital marketing initiatives to maintain client relationships and drive repeat business.
  • Assisted in designing promotional materials, signage, and visual merchandising to enhance in-store customer experience and highlight new products.
  • Conducted market research to identify trends, competitor activities, and customer preferences, providing actionable insights to guide marketing decisions.

Education

Biomedical Health Science -

Touro University of Nevada
Henderson, NV
05.2025

Bachelors of Science - Biological Science, Neuroscience

University of Nevada Las Vegas
Las Vegas, NV
12.2022

Skills

  • Compassionate
  • Analytical thinking
  • Healthcare Regulation
  • HIPPA Compliance
  • Adaptibility
  • Health Plan Operations
  • Patient Care
  • Account Management
  • Financial Management
  • Time Management
  • Empathy
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Problem-solving skills
  • Patient scheduling
  • Documentation skills
  • Insurance verification
  • Recordkeeping skills
  • Medical terminology
  • Office management
  • Healthcare compliance

Timeline

Clinical & Administrative Coordinator

Thomas Dermatology
04.2024 - 05.2025

Medical Office Administrator

Couture Dermatology and Plastic Surgery
03.2023 - 02.2024

Medical Scribe

Scribe America
12.2022 - 03.2023

Medical Assistant

Henderson Gynecology
10.2021 - 01.2022

Manager / Senior Sales Consultant

Silhouette Bridal
02.2018 - 12.2021

Administrative & Marketing Coordinator

Silhouette Bridal
04.2017 - 02.2018

Bachelors of Science - Biological Science, Neuroscience

University of Nevada Las Vegas

Biomedical Health Science -

Touro University of Nevada

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