Miguel Ramirez
Duarte,CA
Summary
Highly skilled and results-driven professional with extensive experience in training and development, mechanical troubleshooting, sales strategy execution, logistics coordination, and personnel management. Adept at optimizing operational efficiency, ensuring compliance with safety standards, and fostering strong client and team relationships. Proven track record of success in diverse industries, including manufacturing, e-commerce, logistics, and military service. Seeking a challenging role where expertise in equipment maintenance, customer service excellence, and leadership can drive organizational growth and operational excellence.
Overview
26
26
years of professional experience
Work History
Training & Development
Rain Bird Corporation
01.2021 - Current
- Spearheaded the training of new hires and junior machine operators, ensuring they gained proficiency in operating complex machinery and adhering to company standards
- Championed workplace safety by enforcing OSHA standards and conducting regular safety audits
- Diagnosed and resolved mechanical issues in high-performance equipment, minimizing downtime and ensuring continuous production
- Utilized advanced diagnostic tools to identify root causes and implement effective solutions
- Designed and executed preventive maintenance schedules for all machinery, extending equipment lifespan
- Ensured all maintenance activities were documented and aligned with company protocols
- Performed daily inspections and routine maintenance tasks, such as lubrication, calibration, and part replacements, to ensure optimal machine performance
- Quickly identified and rectified operational issues, maintaining production efficiency and meeting tight deadlines
- Collaborated with cross-functional teams to address recurring problems and implement long-term fixes
- Oversaw the maintenance and repair of a wide range of manufacturing equipment, ensuring compliance with manufacturer guidelines and company policies
In-house Account Executive/E-Commerce Warehouse Manager
Yellow Box Shoes
04.2014 - 10.2021
- Built and maintained strong relationships with retail partners, distributors, and direct customers to ensure consistent sales growth and customer satisfaction
- Acted as the primary point of contact for all sales inquiries and account management
- Collaborated with the sales team to develop and implement effective sales strategies tailored to the footwear industry, focusing on increasing market share and brand visibility
- Demonstrated in-depth knowledge of Yellow Box Shoes' product lines, including seasonal collections, bestsellers, and new launches, to effectively communicate product benefits and features to clients
- Managed the end-to-end sales process, including order entry, tracking, and ensuring timely delivery of products to clients
- Coordinated with the logistics and warehouse teams to resolve any shipping or inventory issues
- Monitored sales performance metrics, prepared detailed sales reports, and presented findings to management
- Utilized data to identify trends, forecast demand, and recommend adjustments to sales strategies
- Provided exceptional support to clients by addressing inquiries, resolving complaints, and ensuring a seamless purchasing experience
- Maintained a high level of professionalism and responsiveness in all interactions
- Worked closely with the marketing and product development teams to align sales efforts with promotional campaigns and product launches
- Provided feedback from clients to inform product improvements and future designs
- Consistently met or exceeded sales targets, contributing to the overall profitability and success of Yellow Box Shoes
- Played a key role in expanding the company's footprint in both domestic and international markets
Warehouse Junior Lead/Scanner
Adecco USA/UPS
09.2012 - 02.2014
- Supervised a team of 60 warehouse associates, ensuring daily operations were executed efficiently and complied with company policies and safety standards
- Provided training, mentorship, and performance evaluations to enhance team productivity and morale
- Collaborated with UPS logistics teams to streamline inbound and outbound shipping processes, ensuring timely delivery and receipt of goods
- Monitored inventory levels and coordinated with supply chain partners to prevent shortages or overstocking
- Implemented process improvements to optimize warehouse workflows, reducing order processing times
- Utilized Lean and Six Sigma principles to identify and eliminate inefficiencies
- Conducted regular cycle counts and full inventory audits to maintain 99%+ inventory accuracy
- Utilized warehouse management systems (WMS) to track and manage stock levels, ensuring real-time data accuracy
- Enforced OSHA and company safety standards
- Conducted regular safety training sessions and inspections to maintain a hazard-free work environment
- Operated and maintained warehouse equipment, including forklifts, pallet jacks, and conveyor systems, ensuring all machinery was in optimal working condition
- Worked closely with Adecco staffing teams to onboard and manage temporary employees during peak seasons, ensuring seamless integration into warehouse operations
- Partnered with UPS logistics teams to address and resolve shipping discrepancies or delays
- Consistently met or exceeded key performance indicators (KPIs), including order accuracy, on-time shipments, and cost reduction goals
- Proficient in using warehouse management software (e.g., SAP, Oracle WMS) and UPS logistics systems to track shipments, generate reports, and manage workflows
Personal Service Specialist
United States Army
05.1999 - 03.2006
- Maintained and updated personnel files, ensuring accuracy and compliance with military regulations
- Processed personnel actions, including promotions, reassignments, separations, and awards, with 100% accuracy
- Provided comprehensive administrative support to unit commanders and staff, including preparing correspondence, reports, and briefings
- Streamlined office operations by implementing efficient filing systems and digital record-keeping processes
- Conducted in-depth reviews of personnel records to ensure compliance with Army policies and procedures
- Assisted in the preparation and execution of personnel evaluations, ensuring timely submission and adherence to deadlines
- Delivered exceptional customer service to soldiers and their families by addressing inquiries related to pay, benefits, and personnel actions
- I resolved issues quickly, maintaining a high level of satisfaction
- Trained and mentored junior personnel in administrative procedures, military correspondence, and personnel management systems, improving team performance and readiness
- Utilized military personnel systems such as SIDPERS (Standard Installation/Division Personnel System) to input, retrieve, and analyze data
- Generated detailed reports for leadership to support decision-making processes
- Maintained strict confidentiality of sensitive personnel information, adhering to Army regulations and safeguarding classified materials
Education
High School Diploma -
Los Altos High School
01.2000
Bachelor's Degree - Business Administration
Azusa Pacific University
02.2025
Bachelors Degree - Business Management/Economics
National University
01.2024
Highlights Of Qualifications
Proven ability to train and mentor new hires and junior team members across various roles, ensuring operational proficiency and adherence to organizational standards. Spearheaded training initiatives at Rain Bird Corporation and the U.S. Army, enhancing team performance and readiness., Demonstrated commitment to workplace safety by enforcing OSHA standards, conducting safety audits, and leading training sessions to maintain hazard-free environments in manufacturing and warehouse settings., Extensive experience in diagnosing, troubleshooting, and maintaining high-performance machinery and equipment. Designed and implemented preventive maintenance schedules to minimize downtime and extend equipment lifespan., Successfully managed client accounts and e-commerce operations at Yellow Box Shoes, consistently exceeding sales targets and fostering strong relationships with retail partners and distributors. Skilled in sales strategy execution, order fulfillment, and customer service excellence., Adept at optimizing warehouse operations, streamlining shipping processes, and maintaining 99%+ inventory accuracy through regular audits and advanced warehouse management systems. Proficient in SAP, Oracle WMS, and UPS logistics systems., Supervised teams of up to 60 associates, providing mentorship, performance evaluations, and cross-functional collaboration to achieve organizational goals. Partnered with marketing, product development, and logistics teams to align efforts and drive success., Extensive experience in personnel records management, administrative support, and human resources operations during military service. Skilled in maintaining confidentiality, generating detailed reports, and ensuring compliance with regulations., Proficient in leveraging advanced diagnostic tools, warehouse management software, and military personnel systems to analyze data, generate reports, and support decision-making processes., Consistently met or exceeded performance metrics, including sales growth, production efficiency, and operational KPIs, contributing to organizational profitability and mission success.
Timeline
Training & Development
Rain Bird Corporation
01.2021 - Current
In-house Account Executive/E-Commerce Warehouse Manager
Yellow Box Shoes
04.2014 - 10.2021
Warehouse Junior Lead/Scanner
Adecco USA/UPS
09.2012 - 02.2014
Personal Service Specialist
United States Army
05.1999 - 03.2006
High School Diploma -
Los Altos High School
Bachelor's Degree - Business Administration
Azusa Pacific University
Bachelors Degree - Business Management/Economics
National University
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