Sheila Deloatch
Hopewell,VA
Summary
Security professional experience in CCTV surveillance, emergency response and customer service. Demonstrates incident reporting skills and a commitment to maintaining high safety standards. Skilled in maintaining a secure environment through effective team management and surveillance techniques. Security-focused and skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert and attentive at all times. Safety-conscious with excellent communication skills and eye for detail. Great at handling and resolving conflicts professionally. Experienced with conducting building patrols, securing entrances, exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Security professional with 24 years of experience monitoring facility staff and visitors to maintain order and safety. Eager to learn new procedures and policies using strict guidelines. Excellent listening and communication skills in emergency response and evaluation procedures. Detail-oriented and able to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Security Officer
GardaWorld Security
06.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Guard/Custom Protection Officer
G4S Security Services/Allied Universal
10.2021 - 06.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Correctional Sergeant
Riverside Regional Jail
08.1999 - 07.2021
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 6 employees and performance of tasks and managed over 150 offenders.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Monitored and confirmed compliance with safety standards and regulations.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
- Streamlined record-keeping processes, maintaining accurate documentation of incidents and daily activities within the facility.
- Established strong working relationships with external agencies such as police departments, courts, probation officers which facilitated seamless communication during inmate transfers and other processes.
- Participated in continuous professional development opportunities to stay current on industry trends and enhance knowledge base.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
Cashier
Arby's
11.1993 - 08.1999
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Certified Nursing Assistant
Regency Manor Nursing and Rehab
07.1988 - 11.1993
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
Certificate - Mental Health Technician
Deter, Inc
Richmond VA08.2023
Certificate of Nursing - Practical Nursing
Richmond School of Health And Technology - RSHT
Richmond VA 08.2005 - 07.2007
High School Diploma -
Southampton High School
Courtland, VA06.1988
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Physical Fitness
- Surveillance
- Emergency Response
- Access Control
- Patrol operations
- Complex Problem-Solving
- Security Screenings
- Electronic surveillance
- Access Control Management
- Staff Management
- Stationary surveillance
- Metal detector operation
- Security Equipment Operation
- Theft prevention training
- Personnel screening
- Verbal and written communication
- Reliability
- Punctuality
- First Aid Certified
- Security camera monitoring
- Security Protocols
- Security procedures knowledge
- Reporting skills
- Patrol techniques
- Emergency awareness
- ID Verification
- Security operations experience
- Perimeter security
- Alarm systems
- Knowledge of supervisory concepts
- Vehicle inspections
- Team Player
- Ground Patrol
- Reliable and Responsible
- Honest and Dependable
- Adaptable and Flexible
- Active Listening
Certification
- CPR/AED Certification
- First Aid Certification
- Virginia Driver's License
- DCJS Certification
- ServSafe Food Handler's Certification
Timeline
Security Officer
GardaWorld Security
06.2023 - Current
Security Guard/Custom Protection Officer
G4S Security Services/Allied Universal
10.2021 - 06.2023
Certificate of Nursing - Practical Nursing
Richmond School of Health And Technology - RSHT
08.2005 - 07.2007
Correctional Sergeant
Riverside Regional Jail
08.1999 - 07.2021
Cashier
Arby's
11.1993 - 08.1999
Certified Nursing Assistant
Regency Manor Nursing and Rehab
07.1988 - 11.1993
Certificate - Mental Health Technician
Deter, Inc
High School Diploma -
Southampton High School
- CPR/AED Certification
- First Aid Certification
- Virginia Driver's License
- DCJS Certification
- ServSafe Food Handler's Certification
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