Tateaanna White
SAN ANTONIO,TX
Summary
To obtain an entry level administrative assistant position in an organization where I can use my skills and experience to contribute to your growing team Skills Customer Service Time Management Cash Handling Microsoft Office Microsoft Publisher Prezi Phone Etiquette Team Oriented Eager to Learn Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Calling Solutions, Inc
11.2012 - 03.2013
- Discussed with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Checked to ensure that appropriate changes were made to resolve customers' problems
- Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as wMay 2009ell as actions taken
- Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Completed contract forms, prepared change of address records, or issued service discontinuance orders, using computers
Customer Service/Cashier
Popeyes Restaurant
04.2018 - 06.2018
- Welcomed customers and helped determine their orders Processed customer orders and record them in the restaurant database Relayed customers’ orders to the kitchen staff Ensured all orders are delivered to the customers in a timely manner Accepted cash and return the correct change Placed food orders in the appropriate bags and boxes Responded to customer inquiries, issued receipts, and recorded customer suggestions Helped kitchen staff when needed
Customer Service/Cashier
Big Lots
11.2017 - 12.2017
- Greeted customers and ascertained what each customer wants or needs
- Described merchandise and explained use, operation, and care of merchandise to customers
- Politely assisted customers in person and via telephone Recommended, selected, and helped locate or obtain merchandise based on customer needs Received and processed cash or credit payment
- Answered questions regarding the store and its merchandise
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
Caregiver/Personal Assistant
Joe Anthony Home Care
06.2014 - 10.2015
- Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Turned or reposition bedridden patients
- Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, using the toilet, standing, walking, or exercising
- Reviewed patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
- Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff while providing excellent customer service
Customer Service /Overnight Stocker
Walmart Neighborhood Market
SAN ANTONIO, TX
11.2014 - 03.2015
- Handled and restocked the shelves with inventory from the mall warehouse after the store is closed for business operation Communicated with shift manager about limited stock available for a product and liaised with delivery drivers about the appropriate loading structure recommended by
- Walmart Used the computer to take accurate records of the inventory displayed in the shopping mall and leftover list after each night’s duties
- Tateaanna White 210-905-5213 TATEAANNAW@GMAIL.COM, Maintained a good and positive attitude whenever they are engaging with other staff on the night shift duty Took inventory of damaged goods and reporting such occurrences to the shift manager for further actions Ensured that all products displayed in the shopping mall area correspond with the previous product sold in that section
Education
High School Diploma -
Southwest Preparatory School
2009
Administrative Assistant Certification -
MB Merit Institute
San Antonio, TX05.2018
Certificate of Microsoft Office Word | Restore Education -
Restore Education
San Antonio, TX02.2022
Certificate of Completion of Administrative Assistant Program | Restore Education - undefined
Skills
- Shipment Procedures
- Customer Transactions
- Shelving Items
- Performing Needs Assessments
- Cash Register Operation
- Customer Service and Assistance
- Food and Beverage Experience
- Food Sales and Promotion
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Customer Service/Cashier
Popeyes Restaurant
04.2018 - 06.2018
Customer Service/Cashier
Big Lots
11.2017 - 12.2017
Customer Service /Overnight Stocker
Walmart Neighborhood Market
11.2014 - 03.2015
Caregiver/Personal Assistant
Joe Anthony Home Care
06.2014 - 10.2015
Customer Service Representative
Calling Solutions, Inc
11.2012 - 03.2013
High School Diploma -
Southwest Preparatory School
Administrative Assistant Certification -
MB Merit Institute
Certificate of Microsoft Office Word | Restore Education -
Restore Education
Certificate of Completion of Administrative Assistant Program | Restore Education - undefined
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