Seasoned Technical Systems Architect and IT Project Manager with cross-industry expertise in healthcare IT, chemical manufacturing, and laboratory compliance. Skilled in leading IT projects, optimizing workflows, and ensuring regulatory alignment. Proven ability to bridge technical infrastructure with clinical and operational needs while empowering teams to deliver scalable solutions.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Information Technology Project Manager/Field Support Manager
Chevron Phillips Chemical, Randstad
08.2019 - Current
Managed IT infrastructure budget effectively while delivering high-quality results within financial constraints.
Collaborated with stakeholders to define project scope, objectives, and deliverables for optimal alignment with business goals.
Delegated tasks to key personnel based upon expertise and skill set, monitoring progress to meet project deadlines.
Guided activities to maintain project scope, schedule and budget baselines based on anticipated system development lifecycle.
Improved project efficiency by streamlining processes and implementing agile methodologies.
Coordinated with vendors to ensure seamless implementation of third-party software applications within existing infrastructure.
Enhanced system security by conducting thorough risk assessments and implementing appropriate controls.
Optimized team performance through regular progress monitoring, feedback sessions, and coaching interventions.
Established a solid foundation for future growth by spearheading the development of scalable IT infrastructure solutions.
Standardize IT procedures across multiple departments to streamline operations and reduce redundancies.
Reduced project completion time with effective resource allocation and prioritization of tasks.
Managed cross-functional teams for successful implementation of large-scale technology upgrades.
Mitigated risks and resolved issues promptly, ensuring minimal impact on project timeline and budget.
Led a team to reduce downtime by 25%
Used ticketing systems to manage and process support actions and requests.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Provided leadership and guidance on the development of project communication plans.
Led the integration of disparate systems to improve data flow between different business units.
Championed automation initiatives that reduced manual tasks, freeing up resources for more strategic endeavors within the organization.
Implemented scalable server architectures that enabled efficient expansion as organizational demands increased over time.
Facilitated knowledge sharing among team members through mentoring, training workshops, and documentation initiatives.
Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
Software Developer/ Lead EHR Support Analyst
Physician Tech Partners
06.2017 - 08.2019
Developed apps with 40% more efficiency
Improved user experience leading to 15% more retention
Improved software efficiency by troubleshooting and resolving coding issues.
Saved time and resources by identifying and fixing bugs before product deployment.
.Streamlined workflows by creating reusable code libraries for common functions and features across multiple projects.
Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
Translated customer requirements into written use cases.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Participated in software field testing to verify performance of developed projects.
.Ensured seamless migrations from legacy systems to modern platforms through meticulous planning, testing, and execution.
Laboratory Technician III
Global Tech Services
05.2016 - 06.2018
Trained staff, cutting tech support calls by 15%
Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Cleaned and sterilized tools and equipment to maximize purity of specimens.
Documented information by maintaining daily logs and equipment record books.
Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Calibrated and maintained instruments to keep equipment fully operational.
Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
Education
Bachelor of Science - Biochemistry
Texas Southern University
Houston
05-2017
Skills
Network Security
Cloud Computing
Project Management
Data Analytics
Cybersecurity
Systems Architecture
IT Support
Software Development
Certification
Certified Information Systems Security Professional (CISSP) - ISC2
AWS Certified Solutions Architect - Amazon Web Services
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Information Technology Project Manager/Field Support Manager