Juliana Vallejo
Receptionist
Sebastopol,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail and customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Willing to learn new ideas and skill assets which correlate with my field of study. Fluent in both English and Spanish.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Stocker
Andy's Produce
Sebastopol, CA
12.2016 - Current
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Performed inventory control, such as counting and stocking merchandise.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Greeted customers and directed to requested products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
No Degree - Business Administration
Santa Rosa Junior College
Santa Rosa, CA 08.2021 - 06.2023
Skills
Professional telephone demeanor
Strategic sales knowledge
Shelving of products
Customer relationships
Sales expertise
Creative problem solving
Multi-line phone talent
Timeline
No Degree - Business Administration
Santa Rosa Junior College
08.2021 - 06.2023
Stocker
Andy's Produce
12.2016 - Current