Devon Lloyd
New York,NY
Summary
Friendly Doorman interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Doorman/Porter
Hampton Management (VRL)
09.2023 - 02.2024
- Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary
- Reported any maintenance issues or damage to property to the relevant personnel in a timely manner.
- Managed access control system, preventing unauthorized entry into the building.
- Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
Bellman
Hilton Garden Inn
06.2021 - 08.2023
- Greeted guests upon arrival
- Provided information regarding different activities within the city
- Monitor lobby and storing luggage prior to check-in and after check out
- Assist guests with purchasing city-passes, Broadway tickets, etc.
- Delivered timely room service orders, providing guests with an exceptional dining experience within their rooms.
Doorman/Porter
Hampton Management (VRL)
11.2019 - 08.2020
- Opening doors and screening visitors and deliveries
- Signing for packages when they arrive
- Hailing taxis for residents and guests.
- Managed access control system, preventing unauthorized entry into the building.
- Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
Cafe Floor Attendant
Union Square Hospitality
10.2020 - 07.2021
- Consistently providing professional and engaging services in all aspects of the dining experience
- Assist guests regarding menu items in an informative and helpful way
- Follow all safety and sanitation policies when handling food and beverages.
Bellman/Housekeeper
Radisson Hotel Group
09.2019 - 12.2019
- Greet guests upon arrival
- Provided information regarding directions activities within the city
- Restocking toiletries and the items in guest rooms such as shampoo, conditioner, lotion, etc.
- Delivered timely room service orders, providing guests with an exceptional dining experience within their rooms.
- Coordinated with maintenance department to address any necessary repairs or improvements in common areas or guest rooms promptly.
- Participated in ongoing training sessions to stay current on industry best practices and hotel policies, further enhancing guest experiences during their stay.
Education
Certificate - Food Protection
NYC Health Dept
06.2014
GED Equivalency - Testing Program
01.1995
Skills
- Room Deliveries
- Luggage Loading and Delivery
- Minor Maintenance
- Detailed Activity Logs
- Employee and Visitor Screening
- Adaptable and Flexible
- Team Building
- Honest and Dependable
- Adaptability and Flexibility
- Concierge services
Cell
917-319-2140 devonlloyd2014@gmail.com
Certification
Food Handlers
Timeline
Doorman/Porter
Hampton Management (VRL)
09.2023 - 02.2024
Bellman
Hilton Garden Inn
06.2021 - 08.2023
Cafe Floor Attendant
Union Square Hospitality
10.2020 - 07.2021
Doorman/Porter
Hampton Management (VRL)
11.2019 - 08.2020
Bellman/Housekeeper
Radisson Hotel Group
09.2019 - 12.2019
Certificate - Food Protection
NYC Health Dept
GED Equivalency - Testing Program
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