Excelled in mechanical repair and customer service, significantly improving equipment functionality and customer satisfaction. Demonstrated leadership by efficiently training teams and enhancing safety protocols.
Overview
6
6
years of professional experience
Work History
Auto Maintenance Technician
Corcoran Mobile Service
02.2023 - 01.2025
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Service Supervisor
BJ’s
03.2019 - 02.2023
Handled customer complaints and inquiries.
Assisted with training and development of team members.
Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
Managed daily operations of the service department, maintaining a high level of organization and productivity.
Monitored team's performance and gave feedback when necessary.
Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers.