Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with a charismatic style and insightful approach. Pursuing new professional opportunities with room for advancement.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Founder/ CEO
BAN Branding and Management Group LLC
Philadelphia, PA
11.2020 - Current
Provide consulting services for and served as informal CIO to small businesses.
Supported business transformation and performance improvement through strategy, technology and business process optimization.
Orchestrated implementation of technical solutions end-to-end from needs assessment through onsite integration.
Assists small businesses in areas of start-up and improvements needed to run more efficient business.
Website Development and Brand strategy.
E-commerce development.
Acquired HR outsourcing group and grew revenues to over $20,000.
Associate Training Specialist
Temple University
Philadelphia, PA
11.2019 - Current
Assists in organizing of legally mandated and operationally needed training courses, identification of training needs and maintenance of required record keeping databases.
Maintain current awareness of applicable federal, state, and local health, industrial hygiene, environmental and safety regulations to identify safety-training needs and help develop specific safety training programs as needed.
Help develop and conduct training programs such as chemical hygiene, right to know, hazard communication, infection control, radiation safety, blood and airborne pathogen and any other training determined to be necessary.
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Designed supplementary materials such as practice exams and exercises, videos and interactive videos and converted all existing material from print to digital.
Developed training handbooks, computer tutorials and reference materials.
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
Traveled to client locations to conduct training classes.
Developed training curricula and recommended programs that met instructional goals and objectives.
Used various learning suites to implements American Language Courses and e-learning programs.
Converted all curriculum and programs from print to digital, creating supplementary materials like practice tests, exercises, videos and interactive quizzes for instructors and students.
Created online learning courses utilizing CDS, Onsite, and Captivate.
Associate Training Specialist/Community Program Specialist
Community Options Inc
Philadelphia, PA
09.2013 - 11.2019
Community Living Arrangements as on-, - Groceries, monthly paperwork, goals, vehicle, medication.
Benefits enrollment during open enrollment and life events.
Fundraising and event planning for 300 runners in our annual 5k, raising over 20k in 3 years.
Auditing licensing paperwork in other regions.
Quality Assurance-Traveling to other states to help improve service delivery.
Conducted orientation sessions to assess skill levels and areas of strength and weakness.
Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
Recruited and trained qualified instructors for training programs.
Coordinated administrative functions necessary to deliver and document training programs.
Verified proper tracking in newly created databases of students and instructors leaves, attendance, scores and overall performance.
Developed training handbooks, computer tutorials and reference materials.
Developed training curricula and recommended programs that met instructional goals and objectives.
Used various learning suites to implement 25 new e-learning.
Trained and mentored approximately 500 new personnel hired to fulfill various roles.
Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
Documented participation and evaluated learning for each participant.
Delivered group and individual training covering Medication Administration , Information Systems for data collection and Worker specific training areas.
Created curricula, instructions, documents and written tests for various types of training courses.
Tracked students and instructors leaves, attendance, scores and overall performance in databases.
Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
Assessed additional needs based on training progress and collaborated with management to meet requirements.
Devised comprehensive training courses and guided staff training by employing proven teaching methods.
Designed supplementary materials such as practice exams and exercises, videos and interactive videos and converted all existing material from print to digital.
Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules and interactive programs.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Filed paperwork, sorted and delivered mail, and maintained office organization.
Posted positions through approved recruitment channels.
Assisted with on-boarding process of 500 new hires in 3 year period.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Screened applicant resumes and coordinated both phone and in-person interviews.
Prepared monthly termination lists to be added to permanent records.
Organized new employee orientation schedules for new hires.
Recruited and screened qualified potential employees.
Helped employees register for benefits programs using online portals.
Set up orientations and initial training for new employees.
Converted employee status from temporary to permanent.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Tracked various statistics and kept detailed records to support human resources department.
Brain Injury Specialist
ReMed Recovery Care Centers
Malvern, PA
12.2018 - 01.2020
Provides minimum to maximum assistance with ADLs and iADLs to maintain optimal livelihood in a rehab environment.
Provide medically and behaviorally comprehensive treatment to individuals with a wide variety of challenges.
Transportation in the community when necessary.
Ensure that all therapy assigned to an individual is occurring to promote independence within a short-term rehab environment.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
Offered expert mobility assistance with physical support, wheelchairs and other strategies.
Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.
Evaluated patients and collected measurements to properly fit orthopedic devices and medical prostheses.
Assessed treatment plans and made adjustments as needed for maximum benefits.
Taught patients how to live within limits of capabilities and celebrated successes.
Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
Documented each patient case with updates in computer system.
Assisted 5 Physical Therapists to initiate different patient care plans in outpatient setting.
Educational Facilitator
Children’s Choice
Philadelphia, PA
12.2018 - 06.2020
Assist a deaf individual with ADLs and iADLs to maintain optimal livelihood in a group home.
Liaison conversations between non-ASL speaking staff and the individual.
Transportation in the community.
Administrative Assistant, Community Integration Counselor, Sr
ASL Care Giver, Resources of, Development
Philadelphia, PA
03.2014 - 09.2014
Direct support Professional, Weekend Team Lead, Direct support Professional.
Responsible for approximately 300 staff training hours as per 6400 regulations.
Required to train, maintain and implement trainings per the needs of our individuals.
Establishes, develops, maintains and updates training tracking spreadsheet and recordkeeping system.
Responsible for Kronos and Ceridian/Ultipro in my supervisor’s absence for multiple offices.
Assist in orientation and new hire processes including recruiting, background checks and interviews.
Electronic Medical Record Systems implementation and training for staff.
Assist with behaviors of individuals in Crisis with possible restraints implemented., Assist a deaf individual with ADLs and iADLs to maintain optimal livelihood in a group home.
Liaison conversations between non-ASL speaking staff and the individual.
Transportation in the community.
Sunrise Senior
Care Giver/ Alzheimer’s and Dementia Care Giver, Living
Philadelphia, PA
04.2010 - 01.2012
Performed ADLs and iADLs to maintain optimal livelihood in an assisted living facility.
Occasionally assist the Activities Coordinator in facilitation activities for the assisted living individuals.
Manage Behaviors due to psychological condition in the Reminiscence Unit, design for Alzheimer's and Dementia residents.
House Manager
Jefferson University Hospital, My Sisters
Philadelphia, PA
01.2011 - 06.2011
Monitor women and children in a locked in-house methadone treatment facility.
Foster positive relationships through interactive programs with mothers and children.
Document on daily behaviors of women in the facility.
Dispense methadone to the women in the program.
Managed day-to-day operation of home to comply with regulations and agency standards.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Participated in team-building activities to enhance working relationships.
Education
Associates of Arts - Psychology
College of Liberal ArtsCommunity College of Philadelphia
09.2012 - 05.2015
Bachelor of Arts - Psychology
Temple University
Philadelphia, PA
09.2015 - 05.2017
MBA - Innovation Management And Entrepreneurship
Temple University
Philadelphia, PA
09.2021 - Current
Skills
Online training experience
Classroom expertise
Employee coaching
Job training
Training program development
Project implementation
Employee training
Public speaking
Feedback collection
Recruiting
Data analysis
Certification
American Red Cross Adult & Ped. FA/CPR/AED Trainer
Timeline
MBA - Innovation Management And Entrepreneurship
Temple University
09.2021 - Current
Founder/ CEO
BAN Branding and Management Group LLC
11.2020 - Current
Associate Training Specialist
Temple University
11.2019 - Current
Brain Injury Specialist
ReMed Recovery Care Centers
12.2018 - 01.2020
Educational Facilitator
Children’s Choice
12.2018 - 06.2020
Bachelor of Arts - Psychology
Temple University
09.2015 - 05.2017
Administrative Assistant, Community Integration Counselor, Sr
ASL Care Giver, Resources of, Development
03.2014 - 09.2014
Associate Training Specialist/Community Program Specialist
Community Options Inc
09.2013 - 11.2019
Associates of Arts - Psychology
College of Liberal ArtsCommunity College of Philadelphia
09.2012 - 05.2015
House Manager
Jefferson University Hospital, My Sisters
01.2011 - 06.2011
Sunrise Senior
Care Giver/ Alzheimer’s and Dementia Care Giver, Living