Mason Moyse
Summary
Dynamic professional with a proven track record at WoodForest Furniture LLC, with experience in sales, customer service, operations & website design. Leveraged leadership and communication skills to enhance team performance and customer satisfaction. Achieved seamless product delivery and sales processes, significantly improving consumer experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales/Delivery Associate & Website Design
WoodForest Furniture LLC
05.2024 - Current
- Assisted customers on the sales floor by providing detailed information about products, identifying their needs, and guiding them through the sales process to design custom pieces tailored to their specifications.
- Managed logistics of delivering pieces to customers, ensuring timely and secure transportation while maintaining open communication to confirm delivery details and address any issues that arose.
- Executed sales transactions, ensuring a seamless experience from initial inquiry to purchase, while actively resolving any customer concerns and enhancing satisfaction.
- Collaborated with team members to redesign and update the company website, enhancing user experience and accessibility. Focused on improving the visual appeal and functionality to better showcase products.
Barback
Ethyl & Tank
08.2023 - 03.2024
- Efficiently restock and organize bar supplies, ensuring seamless operations during peak hours.
- Manage inventory levels and place orders to replenish stock, optimizing bar efficiency.
- Respond quickly to necessary requests, demonstrating adaptability and a proactive approach to support the bar team.
- Collaborated with the kitchen staff to ensure strong communication and coordination between front and back-of- house teams.
Security
Ethyl & Tank
08.2022 - 08.2023
- Developed and delivered ongoing training processes for security staff to enhance skills, knowledge, and situational awareness.
- Collaborated with management to establish emergency response plans, ensuring the safety of employees, visitors, and assets in various scenarios.
- Coordinated with local law enforcement and emergency services to establish strong working relationships and facilitate efficient response in critical situations.
- Led a team of security personnel, providing guidance, and training to ensure a highly effective and professional security force.
Delivery Associate
WoodForest Furniture LLC
05.2022 - 08.2023
- Efficiently managed product deliveries to clients, ensuring timely and accurate distribution of goods.
- Navigated delivery routes, optimizing schedules for efficiency and on-time deliveries.
- Collaborated with the suppliers to identify lead times and customer requests.
- Acted as a liaison between customers and the company, addressing concerns and ensuring customer satisfaction.
Education
BBA - Marketing
Ohio State University
Columbus, OH05.2024
Skills
Leadership
Teamwork
Critical Thinking
Communication
Sales Experience
Interpersonal
Time Management
Problem Solving
Analytical
Customer Service
Team Building
Training
Timeline
Sales/Delivery Associate & Website Design
WoodForest Furniture LLC
05.2024 - Current
Barback
Ethyl & Tank
08.2023 - 03.2024
Security
Ethyl & Tank
08.2022 - 08.2023
Delivery Associate
WoodForest Furniture LLC
05.2022 - 08.2023
BBA - Marketing
Ohio State University
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