Summary
Skills
Certification
SYSTEM PROFICIENCIES
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JONATHAN STOKES

Portland,OR

Summary

Lead Salesforce Administrator with 17+ years of experience in directing CRM strategy, integrating external systems, and devising high-level solutions to address challenges encountered by multi-industry teams within the Salesforce ecosystem. Broad-based business acumen honed through diverse roles spanning corporate, finance, non-profit, and consulting sectors. Self-directed and a committed lifelong learner, passionate about analyzing workflows, identifying bottlenecks, and implementing solutions that increase productivity. Skilled at winning consensus among influential stakeholders, building momentum, and positioning teams for explosive growth and culture change. Politically savvy with a personal style characterized by collaborative communication, high emotional intelligence, sense of humor, and tenacity.

Skills

  • Agile Methodology
  • Analysis & Reporting
  • Cross-Functional Coordination
  • Data Migration
  • Requirement Gathering
  • Salesforce Administration
  • Spearheading Change
  • Strategic Planning
  • Troubleshooting and Issue Resolution
  • Workflow Automation

Certification

  • Certified Conga Composer Administrator
  • Certified Conga Contracts Administrator
  • Certified Conga Sign Administrator
  • Certified Marketo Associate
  • Certified Salesforce Administrator
  • Certified Workato Automation Pro I,II,III

SYSTEM PROFICIENCIES

  • Asana / Basecamp
  • Conga
  • Dataloader.Io
  • DemandTools
  • Docusign
  • FormAssembly
  • Intaact
  • Jira
  • NPSP/NonProfit Cloud
  • Marketo
  • Pardot
  • Salesforce
  • Slack
  • SQL/SOQL
  • Workato
  • Zapier

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