RICK LEAL
San Francisco,CA
Summary
Office Manager with a background in the Learning Industry. Capable of working independently and in a team environment. Recognized by superiors for excellent attendance, strong customer service skills, and willingness to take on new challenges, with high levels of Creativity and Problem solving. Effective Collaborator. Able to engage people and be willing to both lead and follow and work together towards a common goal. Flexible and Adaptable. Able to cope with a fast- paced work environment, deal with ambiguity, manage multiple tasks and deadlines, set own priorities, and take initiative.
Overview
10
10
years of professional experience
Work History
Workplace Experience Coordinator
Coinbase
07.2024 - Current
- Successful Pilot Project setting up a new office in San Francisco resulting in Coinbase leasing the whole floor
- Managing In-Office Experience: Oversee reception and visitor check-in, act as on-site security when needed, and manage relationships with service providers (catering, supplies, maintenance)
- Address employee requests by liaising with property management and conducting weekly office audits to ensure facilities issues are resolved
- Coordinate with building management for quality services and compliance with lease obligations, and maintain communication with IT, AV, and Security departments
- Event and Meeting Coordination: Serve as a contact point for events and meetings, managing setup requirements, and providing hands-on support for events, room configurations, deliveries, and mail
Office Coordinator
Nextdoor
01.2022 - 01.2023
- Presenting a great first impression of Nextdoor to all employees and guests
- Processing all incoming and outgoing deliveries (USPS, UPS, FedEx, overnight delivery, and same day carrier) in accordance with Nextdoor’s delivery procedures
- Maintaining cleanliness and organization of the office including the mail room, meeting rooms, and storage rooms
- Helping to manage vendor relationships and vendor onboarding
- Providing logistical support to events and team offsite/on sites at HQ
- Acting as a liaison between the Places & Experiences team, security team, IT team, and building management
Office Manager
Forme
01.2021 - 01.2023
- Managed and oversaw the daily operations and business functions within the San Francisco office to ensure an efficient and productive work environment
- Point person for all office needs, deliveries, and building orders
- Prepare and distribute mail & shipments
- Planned and organized team events (dinners, happy hours, offsite Events, etc.) that helped shape company culture
- Responsible for overall appearance of office and guest experience
- Manage office vendors & budget (swag, supplies, snacks & beverages, etc.)
- Worked In partnership with HR team, facilitating employee onboarding and offboarding and supporting other employee engagement activities
- Project coordinator for all size projects including large scale repair and new facility construction projects
- Partnered with property management and outside vendors on the upkeep of the physical office environment, including lighting, cleaning, HVAC, appliances, furniture, and repairs
- Handle logistics of employee seat assignments, transfers to/from the office, and the use of hoteling spaces and services by hybrid and visiting employees
- Track and manage firm equipment return from departing employees
- Ensure that the workspaces of departing employees are vacated of personal items in a timely manner, coordinate pickup or shipping as appropriate
Facilities Coordinator/Consultant
Delta Dental
01.2020 - 01.2021
- Company Overview: Contracting through Blackstone Tech Group
- Conducted and performed Facilities Helpdesk requests as assigned
- Assisted with routine safety and maintenance inspections at office sites
- Set up and reconfigured conference rooms and break rooms as requested
- Supported the Purchasing Department with deliveries
- Provides back-up for other facilities functions
- Performed administrative and miscellaneous duties as assigned
- Took over Invoicing and Admin duties for the UPS Account
- Took over responsibility for AMEX processing for the San Francisco and Oakland acc
- Overhauling the key Management and Audit system for San Francisco and Oakland
- Provides Front Desk coverage as needed for both locations
- Helping transition Mail Services accounts to the Rancho Cordova location
- Help initiate return equipment service with FedEx
- Contracting through Blackstone Tech Group
Facilities Coordinator
Rodan + Fields
01.2016 - 01.2020
- Supporting more than 500 employees in the San Francisco Home Office as well as the Berkeley Research Lab
- 2018 Winner of Rodan + Fields True Colors Award and Convention VIP
- Culture and HR Engagement Team Member
- Purchasing - Office Supplies - Restocking
- Shipping and Receiving - Processing mailings and shipments (FedEx, USPS)
- Office Events - Room Setups, catering, and decoration
- Life Safety - Emergency Response Team
- Badging and Security Access
- Office Space assignments and ongoing staff office moves
- Reception Coverage - answering phones greeting guests, handling deliveries and carry outs
Freelance Operations and Fulfillment Specialist
Wonolo
01.2015 - 01.2016
- Freelance Operations support through the on-demand staffing platform Wonolo to provided 5 star rated service for start-up companies in the bay area
- Usability Testing- Leap Motion
- Order Pulling - Memebox
- Warehousing - Mixed Bag
- Packaging - Maxton Men
Education
Certificate - Office Ergonomics
HumanScale
San Francisco, CA01.2016
Certificate - Process Innovation Boot Camp, Principles of Design Thinking
Pivot Learning Partners
San Francisco, CA01.2013
Skills
- Badging and Security Access
- Process Improvement
- Event Planning & Set up
- Event Set up and Support
- Maintaining Workspaces
- Mail Handling
- Desk Assignments and Set up
- Office Redesign
- Vendor Management & Procurement
- Fire Safety- Emergency Response
- Culture Building
- Service Ticket Processing
- Google Suite
- Microsoft Office Including SharePoint
Timeline
Workplace Experience Coordinator
Coinbase
07.2024 - Current
Office Coordinator
Nextdoor
01.2022 - 01.2023
Office Manager
Forme
01.2021 - 01.2023
Facilities Coordinator/Consultant
Delta Dental
01.2020 - 01.2021
Facilities Coordinator
Rodan + Fields
01.2016 - 01.2020
Freelance Operations and Fulfillment Specialist
Wonolo
01.2015 - 01.2016
Certificate - Process Innovation Boot Camp, Principles of Design Thinking
Pivot Learning Partners
Certificate - Office Ergonomics
HumanScale
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