Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Soukesian

Rancho Cucamonga,CA

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

17
17
years of professional experience

Work History

Technician

ServePro Of Upland
11.2011 - 02.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Proficient in flood, sewage, smoke, and water damage restoration for residential and commercial properties.
  • Skilled in assessing and restoring damaged structures and their contents to pre-loss condition.
  • Experienced in safely handling and disposing of hazardous materials encountered during restoration processes.
  • Adept at providing rapid response and mitigation to minimize damage and prevent further loss in emergency situations.


Advanced Material Handling

Driver
11.2006 - 05.2011
  • Read work orders and received oral instructions to determine work assignments and material or equipment needs.
  • Reduced material handling errors with thorough training and consistent monitoring of staff performance.
  • Established a comprehensive maintenance program for all material handling equipment, ensuring its prolonged lifespan and reliability.
  • Increased workplace safety by implementing proper material handling techniques and equipment usage.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Delivered goods and products to customer on time and in excellent condition.

Tool Man

Precision Aerospace
01.2003 - 04.2006
  • Assisted in budget planning for tool purchases, ensuring that all necessary equipment was available without overspending.
  • Established strong relationships with vendors for expedited delivery of critical replacement parts during emergency repair situations, minimizing operational disruptions.
  • Devised a tool-sharing system among team members, promoting collaboration and resource optimization for the entire department.
  • Enhanced workplace safety by conducting regular tool audits and ensuring compliance with industry standards.

Education

High School Diploma -

Alta Loma High School
Alta Loma, CA
05.1996

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization

Timeline

Technician

ServePro Of Upland
11.2011 - 02.2020

Advanced Material Handling

Driver
11.2006 - 05.2011

Tool Man

Precision Aerospace
01.2003 - 04.2006

High School Diploma -

Alta Loma High School

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Joshua Soukesian