Tabitha Stanley
Polk City,FL
Summary
Compassionate Home Health Aide with extensive experience at First Light Home Care, skilled in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through effective communication and emotional support, while maintaining a safe environment. Committed to promoting independence and quality of life for clients through personalized care plans.
Overview
11
11
years of professional experience
Work History
Home Health Aide
First Light Home Care
Lakeland, FL
11.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
Associate
Ace Hardware
Polk City, FL
03.2023 - 02.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Greeted customers and directed to requested products.
- Optimized space utilization in the stockroom through strategic placement of products based on sales data and trends.
Shift Manager
Dollar General Market
Polk City, FL
03.2019 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Home Health CNA
Oakbridge Health & Rehab
Lakeland, FL
10.2014 - 08.2018
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported mental well-being through engaging conversation or recreational activities tailored to each individual''s interests.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Documented patient information and care activities in electronic health record.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients on proper nutrition, exercise, and self-care management techniques for better overall health.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Cna License And Hha - Medical
Elite Health Care
Lakeland, FLSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- First aid and safety
- Care plan management
- Mobility support
- Client documentation
- Behavioral support
- Care plan assessment
- Patient transport
- Medication organization
- Medical charting
- Ambulation assistance
- [State] Driver's license
- Patient education
- Safety procedures
- Emotional support
- Bedside care
- Infection control
- Clinical documentation and reporting
- Medical terminology and equipment
- Dementia support
- Community activities
- Mobility activities
- Case management experience
- Patient lifting techniques
- State regulations
- Catheter care assistance
- Activities of daily living (adls)
- Special needs care
- Emotional support and companionship
- Home health aide (HHA)
- Dementia care
- Certified in CPR/AED
- HIPAA compliance
- Hospice care
- Decision-making
- Appointment scheduling
- Blood glucose monitoring
Timeline
Home Health Aide
First Light Home Care
11.2024 - Current
Associate
Ace Hardware
03.2023 - 02.2024
Shift Manager
Dollar General Market
03.2019 - 03.2023
Home Health CNA
Oakbridge Health & Rehab
10.2014 - 08.2018
Cna License And Hha - Medical
Elite Health Care