Diamond Jackson
Meriden,CT
Summary
Conscientious Healthcare professional offering over 7 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant Technician
Midstate Medical Center
02.2022 - Current
- Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
- Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted with billing processes by verifying insurance coverage information for patients prior to service delivery or submitting claims after appointments have been completed successfully.
Medication History Technician
The Hospital of Central Connecticut
02.2022 - Current
- Expedited turnaround time for completion of medication reconciliations due to efficient multitasking capabilities.
- Assisted physicians in making informed decisions about patient treatment plans by providing accurate and complete medication history information.
- Educated patients on proper medication administration techniques, promoting adherence to prescribed regimens and reducing complications related to incorrect usage.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Ensured compliance with regulatory standards regarding medication management practices.
Data Entry/Billing Specialist
Griffin Hospital
03.2021 - 01.2023
- Code, process, and scan forms accurately into the required electronic format
- Researched and resolved billing discrepancies to enable accurate billing. (managed care, commercial and private insurance as well as Medicaid and Medicare)
- Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
Pharmacy Technician
Walgreens Pharmacy
09.2019 - 09.2021
- Prepare COVID testing kit and monitor/guide patients through self-testing
- Calculated dosage, filled over 150 prescriptions daily, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Adheres to infection-control procedures, policies, and regulations
- Examine the documentation for prescription claims. Gather and preserve eligibility data in a responsible and confidential manner.
Store Manager
Sprint
03.2016 - 09.2020
- Inventory control, cash control, and store opening and closing procedures.
- Managed Daily operations to ensure the smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Hire, train, and mentor new staff members.
- Producing webinars, conducting meetings, and delivering monthly training
- Fulfills over 150 Salesforce calls, tasks, and productivity requirements on a weekly and monthly basis.
Skills
- ICD-10 Coding
- Sales Operation
- Accuracy & Attention to detail
- Epic
- Critical Thinking
- Organization/Multi-tasking
- Problem-solving skills
- Insurance Billing
- Claims Processing
Certification
Pharmacy Technician License, CT Lic #: 0024518
Timeline
Medical Assistant Technician
Midstate Medical Center
02.2022 - Current
Medication History Technician
The Hospital of Central Connecticut
02.2022 - Current
Data Entry/Billing Specialist
Griffin Hospital
03.2021 - 01.2023
Pharmacy Technician
Walgreens Pharmacy
09.2019 - 09.2021
Store Manager
Sprint
03.2016 - 09.2020
Pharmacy Technician License, CT Lic #: 0024518
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