Pamela Makrianes

Worked in new home Model design center.

Provided home buyers with a helpful and exciting experience by showing homes that fit their needs, and informing them of all the benefits, products and possibilities.

Maintain contact with clients from beginning to end of construction, providing updates, follow-through, and consultations as needed.

Maintained a complete understanding of all contract documentation, as well as setting up closings with bank and title company representatives.

• Managed multiple verification projects
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting

• Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Oversaw payroll, business planning and marketing for franchise operations.
• Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
• Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.

• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Improved customer satisfaction by providing efficient and accurate transaction processing.
• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
• Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
• Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
• Managed numerous member accounts with precision, ensuring accuracy in transactions and recordkeeping.
• Negotiated favorable terms for loans or credit cards, securing cost-effective solutions tailored to individual member needs.
• Developed comprehensive knowledge of various financial products, effectively advising members on suitable options.