Summary
Overview
Work History
Education
Skills
Timeline
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SEAN B. SNYDER

Yeadon,PA

Summary

Result-oriented professional with 5+ year of broad experience working in deadline-driven environments. Dependable, proficient and focused individual who has strong interpersonal communication and leadership skills paired with a team player attitude and strong initiative, who is proficient in the following: Customer Service Microsoft Office Suites Logistics Shipping & Receiving Time Management Problem Solving Relationship Building Analytical Thinker Inventory Management Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 50 pounds and adheres to commercial airline protocols.

Overview

11
11
years of professional experience

Work History

Airport Ramp Agent

American Airlines
Philadelphia, PA
03.2021 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Connected electrical power unit and hoses to aircraft.
  • Transferred luggage from aircraft to collection areas safely using ramp equipment.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights

Material Handler

FEDEX King Of Prussia, PA
10.2014 - 12.2019
  • Prepare and managed routes for a 6-day week schedule
  • Load, secure, and manage large quantities of envelopes and parcels
  • Arrange mail in delivery sequence
  • Retrieve outgoing mail from clients
  • Coordinate and deliver packages to businesses and consumers by truck in a timely manner
  • Track, notify, and redistribute packages that could not be successfully delivered to their destination
  • Review orders before and after delivery/pick up to ensure completeness
  • Engage in meetings and trainings on inventory control and logistic operations
  • Deliver leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers
  • Use inventory management software to ensure receipt of delivery and inventory sign offs
  • Collect invoices for postage-due and COD fees
  • Obtain signed receipts for registered, certified, and insured mail
  • Maintain a safe work environment
  • Lift/carry objects up to, but not limited to 50lbs
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility

Service Advisor

ARDMORE TOYOTA
Lancaster, PA
02.2014 - 06.2014
  • Liaison between service technicians and the car dealership
  • Oversee and manage the service centers schedule
  • Schedule service appointments for customers
  • Notify customers on when their vehicles are ready to be picked up
  • Assist customers in determining problems with their vehicles
  • Assist technicians on alternatives for expensive repairs
  • Estimate repair costs for customers
  • Provide accurate repair descriptions to the technicians
  • Inform customers in changes of service
  • Answered average of 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information
  • Developed estimates by costing materials, supplies and labor

Security Guard

ALLIED BARTON SECURITY
Lancaster, PA
06.2013 - 04.2014
  • Maintain an active license to carry in the state of PA
  • Provide high quality security services to protect people and property
  • Maintain proficiency in the use of all assigned protective equipment, restraint devices and weapons
  • Participate in industry specific security and safety training programs
  • Oversaw entry and exit of up to 70 employees and visitors daily
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises

Education

Communication/Business

Delaware Community College Media

High School Diploma - undefined

Pennwood High School

Skills

  • Tractor Operation
  • Problem Solving
  • Quality Assessment and Assurance
  • Loading and Unloading

Timeline

Airport Ramp Agent

American Airlines
03.2021 - Current

Material Handler

FEDEX King Of Prussia, PA
10.2014 - 12.2019

Service Advisor

ARDMORE TOYOTA
02.2014 - 06.2014

Security Guard

ALLIED BARTON SECURITY
06.2013 - 04.2014

Communication/Business

Delaware Community College Media

High School Diploma - undefined

Pennwood High School

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SEAN B. SNYDER